Kelby Irby-Smith
Creve Coeur,IL
Summary
Hardworking and motivated worker experienced in restaurant industry. Highly cooperative and generous team player with a passion for working with people. Skilled in managing multiple tables, taking orders, and delivering food and beverages in a timely manner. Able to work in fast-paced environments and handle multiple tasks simultaneously.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Server
Olive Garden Restaurant
01.2023 - Current
- Provide great customer service by anticipating needs and responding promptly to guests.
- Demonstrate ability to interact with guests in a friendly and professional manner.
- Check in with guests throughout meal service, replenishing drinks and catering to additional requests.
- Utilize teamwork skills to collaborate effectively with serving staff.
- Enter orders into computers for transmittal to kitchen.
- Respond promptly to guest complaints or concerns in a timely manner.
Machine Operator
WICC LTD
05.2022 - 12.2022
- Operated machinery to ensure consistent production output and quality standards.
- Monitored equipment performance, identifying areas for maintenance and improvement.
- Collaborated with team members to enhance workflow efficiency.
- Conducted reports analyzing performance data.
Hostess
Longhorn Steakhouse
10.2020 - 04.2022
- Answered phone calls to address guest questions and concerns.
- Demonstrated flexibility by supporting servers by bussing tables.
- Assisted in seating guests and managing the wait list.
- Monitored cleanliness of restrooms and dining rooms.
- Trained new hostesses on proper procedures for seating guests, bussing, open and closing procedures.
- Completed opening and closing procedures to set standards.
Education
High School Diploma -
Midland High School
Varna, ILSkills
- Food safety practices
- Cash handling
- Problem-solving abilities
- Customer service
- Memory retention
- Team player
- Strong work ethic
Certification
- Basset Certification
- ServSafe Certification
Timeline
Server
Olive Garden Restaurant
01.2023 - Current
Machine Operator
WICC LTD
05.2022 - 12.2022
Hostess
Longhorn Steakhouse
10.2020 - 04.2022
High School Diploma -
Midland High School