Kelci Rudas
South Salt Lake
Summary
Dedicated healthcare professional with a proven track record of 21 years in healthcare, excelling in patient care coordination and office administration. Achieved a 98% patient satisfaction rate through exceptional communication and attention to detail. Skilled in medical terminology and maintaining confidentiality, demonstrating a strong commitment to quality care and efficient office management.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Medical Receptionist
CommonSpirit Health
08.2023 - Current
- Coordinate patient scheduling, check-in, check-out, and payments for billing.
- Maintain 98% patient satisfaction rate
- Check patient insurance, demographics, and health history to keep information current.
- Help patients complete necessary medical forms and documentation.
- Maintain strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
Medical Assistant
Gut Whisperer
01.2021 - 07.2023
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
Medical Transcriptionist
Rockwood Clinic
01.2019 - 02.2020
- Corrected grammar, spelling, and syntax mistakes in medical records.
- Accurately documented medical dictation to record patient care records.
- Maintained high levels of confidentiality with sensitive patient information following HIPAA guidelines.
- Enhanced accuracy of medical records by transcribing detailed physician dictations.
Education
Associate of Arts - Early Childhood Education
Rasmussen University
02-2025
Certificate - Medical Transcription
Tech Skills
05-2010
Skills
- Front desk operations
- Telephone etiquette
- Appointment scheduling
- Medical terminology
- Office administration
- Patient scheduling
- Time Management
- Communication
- Attention to Detail
- Organization
- Administrative Skills
Certification
Transcription Certificate
Timeline
Medical Receptionist
CommonSpirit Health
08.2023 - Current
Medical Assistant
Gut Whisperer
01.2021 - 07.2023
Medical Transcriptionist
Rockwood Clinic
01.2019 - 02.2020
Associate of Arts - Early Childhood Education
Rasmussen University
Certificate - Medical Transcription
Tech Skills
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