Kelcie Prusak
Shakopee,MN
Summary
Proficient healthcare professional with extensive experience in patient intake and clinical tasks. Demonstrated ability to enhance operational efficiency and educate patients on care instructions, contributing to improved patient outcomes.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Edina Plastic Surgery
Edina, MN
07.2021 - Current
- Assisted in patient intake processes, ensuring accurate documentation and registration.
- Conducted routine clinical tasks, including vital sign measurement and laboratory specimen collection.
- Managed appointment scheduling and patient follow-ups to enhance operational efficiency.
- Educated patients on pre- and post-operative care instructions, promoting adherence to medical guidelines.
- Maintained medical equipment and supplies inventory, ensuring availability for procedures and treatments.
- Trained new staff on office protocols and clinical procedures, fostering a supportive team environment.
- Sanitized, restocked, and organized exam rooms and medical equipment.
Registered Medical Assistant - Lab Lead
OGI
Edina, MN
07.2020 - 07.2021
- Oversaw training of new staff members, enhancing team competency and service quality.
- Implemented office protocols that increased efficiency in daily operations and resource management.
- Completed thorough chart reviews to ensure proper documentation of all pertinent medical information.
- Supervised staff to ensure proficiency and accuracy in lab collections and sterile procedures,
- Ensured proper sterilization technique during sterile procedures and sterilization processing.
Registered Medical Assistant
OGI
Edina, MN
03.2019 - 07.2020
- Reduced wait times for patients by swiftly triaging incoming cases based on urgency or severity of symptoms.
- Provided comprehensive support for patients during their appointments, addressing concerns and answering questions.
- Increased efficiency in the workplace by organizing and maintaining a clean and functional work environment.
Registered Medical Assistant - Clinic Supervisor
North Clinic/Voyage Healthcare
Robbinsdale, MN
10.2017 - 03.2019
- Managed LPNs, RNs, MLTs, X-Ray Techs in everyday patient care ensuring proper technique and care.
- Developed training materials for new hires, fostering a knowledgeable team environment.
- Completed detailed yearly competency testing for all medical support staff.
Registered Medical Assistant
Voyage Healthcare/North Clinic
Robbinsdale, MN
03.2015 - 10.2017
- Conducted vital sign assessments and documented findings for physician review.
- Assisted in the preparation of examination rooms, maintaining cleanliness and readiness for patient care.
- Managed patient intake and medical record documentation, ensuring accuracy and compliance.
- Administered routine immunizations and medications as directed by healthcare providers.
- Educated patients on treatment plans, medications, and post-visit instructions to enhance understanding.
- Provided support for four locations among several different departments.
Education
Associate of Science - Medical Assistant
Anoka Technical College
Anoka, MN05-2015
High School Diploma -
Maple Grove High School
Maple Grove, MN06-2012
Skills
- HIPAA compliance
- Medical terminology
- Specimens collection and processing
- Patient scheduling
- Medication administration
- Sterilization techniques
- Wound care
- Time management
- Attention to detail
- Multitasking and organization
Certification
- CMA - Certified Medical Assistant - Exp. 2/2027
- CPR Certified - American Red Cross - Exp. 7/2026
Timeline
Certified Medical Assistant
Edina Plastic Surgery
07.2021 - Current
Registered Medical Assistant - Lab Lead
OGI
07.2020 - 07.2021
Registered Medical Assistant
OGI
03.2019 - 07.2020
Registered Medical Assistant - Clinic Supervisor
North Clinic/Voyage Healthcare
10.2017 - 03.2019
Registered Medical Assistant
Voyage Healthcare/North Clinic
03.2015 - 10.2017
Associate of Science - Medical Assistant
Anoka Technical College
High School Diploma -
Maple Grove High School