Kelechukwu Nwosu
Garland,TX
Summary
- Proven track record in enhancing customer satisfaction and sales at Sprouts Farmer Market, adept in payment processing. Leveraged interpersonal communication to build customer loyalty, achieving high accuracy in financial transactions. Skilled in both customer assistance and implementing security measures to safeguard transactions.
- Dedicated Cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing experience and product knowledge to exceed revenue goals.
- Diligent and responsible Cashier with excellent history of running smooth, accurate registers, keeping merchandise stocked and maintaining cleanliness. Offering experience in FOH and BOH roles. Well-organized and dependable with unparalleled dedication to team success, business operations and customer loyalty.
- Results-focused Clerk who thrives in fast-paced, deadline-driven environments. Committed to accuracy and efficiency as achieved through hard work and attention to detail. Known for excellence in Customer Service.
- Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Customer Service position. Ready to help team achieve company goals. Has experience in MS Office and professional telephone communication.
Overview
7
7
years of professional experience
Work History
Cashier
Sprouts Farmer Market
03.2023 - Current
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Addressed customer needs and made product recommendations to increase sales. Always will take customer phone calls to give proper customer service and assist customers when needed. 2-10 Calls are answered daily about merchandise or specific food products.
- Greeted customers entering store and responded promptly to customer needs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Built relationships with customers to encourage repeat business.
- Used POS system to enter orders, process payments and issue receipts.
- Handled cash with high accuracy and took care to check bills for fraud.
- Processed refunds and exchanges in accordance with company policy.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Operated cash register to record transactions accurately and efficiently.
Stock/Retail Sales Associate
American Eagle Outfitters, Inc
01.2023 - 02.2023
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Used in-store system to locate inventory and place special orders for customers.
- Completed physical inventory counts each month.
- Performed data entry and completed proper paperwork.
Cashier
Snappy Salads
01.2019 - 04.2019
- Welcomed customers and helped determine their needs.
- Handled cash with high accuracy and took care to check bills for fraud.
- Operated and sanitized kitchen and food preparation equipment.
Cashier
Pizza Hut
09.2017 - 01.2019
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Addressed customer needs and made product recommendations to increase sales.
- Greeted customers entering store and responded promptly to customer needs.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Built relationships with customers to encourage repeat business.
- Assisted customers with returns, refunds and resolving transaction issues.
- Used POS system to enter orders, process payments and issue receipts.
- Performed cash, card, and check transactions to complete customer purchases.
Education
Some College (No Degree) - Pharmacology
University of North Texas
Denton, TXBachelor of Science - Nursing
Texas Woman's University
Denton, TX07.2027
No Degree - Nursing
Dallas College
Dallas, TX07.2025
High School Diploma -
Richardson High School
Richardson, TX06.2019
Skills
- Customer Service
- Customer Assistance
- Payment Processing
- Product restocking
- Cybersecurity Protocols
- Penetration Testing
- Security metrics
- Interpersonal Communication
Accomplishments
Won a scholarship for Texas Women's University (Pays for left over tuition that isn't covered by financial aid).
Languages
Spanish
Elementary
Timeline
Cashier
Sprouts Farmer Market
03.2023 - Current
Stock/Retail Sales Associate
American Eagle Outfitters, Inc
01.2023 - 02.2023
Cashier
Snappy Salads
01.2019 - 04.2019
Cashier
Pizza Hut
09.2017 - 01.2019
Some College (No Degree) - Pharmacology
University of North Texas
Bachelor of Science - Nursing
Texas Woman's University
No Degree - Nursing
Dallas College
High School Diploma -
Richardson High School
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