Summary
Overview
Work History
Education
Skills
Timeline
Generic

Keleon Green

Villa Rica,GA

Summary

Dedicated and customer-focused professional with extensive experience in client services, relationship management, and problem resolution. Seeking to contribute as a Member Service Representative at Navy Federal Credit Union by delivering personalized financial support, ensuring member satisfaction, and upholding organizational values of service and integrity.

Overview

11
11
years of professional experience

Work History

Service Advisor

ALM Kia South
07.2022 - Current
  • - Acted as a lead contact for customers, delivering personalized service and consistent communication.
  • - Recommended additional products/services, successfully increasing customer spend and retention.
  • - Balanced high-volume service requests, problem-solving on the fly while maintaining performance standards.
  • - Maintained detailed records to support return visits and improved customer experience—a skill transferable to store-level reporting and planning.

Cosmetic Associate

DriveTime
09.2016 - 06.2022
  • - Collaborated with cross-functional teams to prioritize daily merchandising and reconditioning tasks.
  • - Assisted in product presentation and readiness—supporting a retail-like visual standard.
  • - Participated in daily logistics planning, mirroring retail route servicing and inventory preparation.
  • - Applied initiative and time management to complete tasks ahead of schedule with accuracy.

Inventory Associate

Carmax
12.2014 - 09.2016
  • - Conducted thorough inspections, prepared product displays, and ensured optimal floor setup.
  • - Supported backroom inventory control processes and collaborated with leadership to meet store presentation goals.
  • - Focused on efficiency, detail, and communication to keep workflows moving smoothly—ideal for field and retail support roles.

Education

Nursing Coursework

Chamberlain College of Nursing
Atlanta, GA
01.2016

Nursing Coursework

Georgia Perimeter College
Decatur, GA
01.2014

College Prep Diploma - undefined

Martin Luther King Jr. High School
Lithonia, GA
01.2012

Skills

  • - Route & Territory Scheduling
  • - Leadership & Team Collaboration
  • - Customer Relationship Management
  • - Data Entry & Inventory Control
  • - Microsoft Office & Google Workspace
  • - Product Promotion & Upselling
  • - Self-Starter Detail-Oriented Organized
  • Customer service
  • Computer skills
  • Multitasking and organization
  • Excellent communication
  • Client rapport

Timeline

Service Advisor

ALM Kia South
07.2022 - Current

Cosmetic Associate

DriveTime
09.2016 - 06.2022

Inventory Associate

Carmax
12.2014 - 09.2016

Nursing Coursework

Georgia Perimeter College

College Prep Diploma - undefined

Martin Luther King Jr. High School

Nursing Coursework

Chamberlain College of Nursing