Keliana Reddell

• Greeted customers and offered assistance for increased customer satisfaction.
• Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
• Developed and implemented strategies to increase customer satisfaction and engagement.
• Answered customer questions about products and services, helped locate merchandise, and promoted key items.
• Managed efficient cash register operations.
• Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
• Built customer loyalty and retention by delivering excellent shopping experiences.
• Prioritized helping customers over completing other routine tasks in store.
• Listened to customer needs and desires to identify and recommend optimal products.
• Engaged in friendly conversation with customer to better uncover individual needs.

When working I would take customers orders at the register. Helping prepare meals for customers.