Kelin Saravia
Union,NJ
Summary
Dynamic and organized receptionist with proven expertise at Jag Physical Therapy, excelling in appointment scheduling and customer service. Adept at managing multi-line phone systems and enhancing office efficiency through effective communication and administrative support. Recognized for resolving client inquiries promptly, contributing to a welcoming and professional environment.
Overview
5
5
years of professional experience
Work History
Receptionist
Jag Physical Therapy
Westfield, NJ
12.2021 - Current
- Greeted and assisted visitors, ensuring a welcoming environment.
- Managed multi-line phone system, directing calls to appropriate staff.
- Scheduled appointments and maintained calendar for office personnel.
- Prepared and organized documents for meetings and correspondence.
- Maintained cleanliness and organization of reception area.
- Handled incoming mail and packages, distributing to relevant departments.
- Developed knowledge of office procedures and company policies through active learning.
- Confirmed appointments, communicated with clients, and updated client records.
- Handled cash transactions and maintained sales and payments records accurately.
- Assisted with basic administrative tasks, enhancing office efficiency.
- Resolved customer problems and complaints.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Managed submission of authorizations effectively.
- Conducted insurance verification processes.
Receptionist
Salerno Medical Associates
Orange, NJ
08.2020 - 11.2021
- Greeted and assisted visitors, ensuring a welcoming environment.
- Managed multi-line phone system, directing calls to appropriate staff.
- Scheduled appointments and maintained calendar for office personnel.
- Prepared and organized documents for meetings and correspondence.
- Maintained cleanliness and organization of reception area.
- Handled incoming mail and packages, distributing to relevant departments.
- Developed knowledge of office procedures and company policies through active learning.
- Confirmed appointments, communicated with clients, and updated client records.
- Handled cash transactions and maintained sales and payments records accurately.
- Assisted with basic administrative tasks, enhancing office efficiency.
- Resolved customer problems and complaints.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Managed submission of authorizations effectively.
- Conducted insurance verification processes.
Education
Associate Of Applied Science - Biology
Union County College
Cranford, NJMedical Assisting Certification -
National Career Institue
East Orange, NJElizabeth High School
Elizabeth, NJ06.2016
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Verbal and written communication
- Appointment scheduling
- Data inputting
- Office administration
- Administrative support
- Schedule management
- Mail handling
- Multi-line telephone operation
- Submitting Authorizations
- Verifying benefits
Languages
Spanish
Native or Bilingual
Timeline
Receptionist
Jag Physical Therapy
12.2021 - Current
Receptionist
Salerno Medical Associates
08.2020 - 11.2021
Associate Of Applied Science - Biology
Union County College
Medical Assisting Certification -
National Career Institue
Elizabeth High School