Kelisha Sangster
Brooklyn,NY
Summary
Licensed nursing professional skilled in patient care, medication administration, and health monitoring. Strong focus on team collaboration, ensuring reliable support and adaptability to changing needs. Known for effective communication, problem-solving, and empathy in high-pressure environments. Prepared to contribute significantly to enhancing patient outcomes and overall healthcare quality.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Patient Financial Services Representative
New York Presbyterian Hospital
07.2022 - Current
- Maintained compliance with industry regulations, ensuring proper handling of sensitive patient data during the billing process.
- Improved patient satisfaction by providing timely and accurate financial information.
- Negotiated payment arrangements with self-pay patients, offering flexible solutions that aligned with their financial capabilities.
- Streamlined billing processes for increased efficiency and accuracy in payment collections.
- Promoted a positive patient experience, addressing concerns and resolving issues related to billing or insurance coverage.
- Coordinated closely with clinical teams to verify services rendered, ensuring accurate billing and reimbursement for all provided care.
- Assisted patients in understanding their financial responsibilities, guiding them through available payment options and resources.
Med Surg II -Clinical Nursing Student
Crown Heights Center for Nursing and Rehabilitation
05.2024 - 07.2024
- Administered medications safely and accurately, adhering to strict protocols for dosage and administration.
- Improved patient care by diligently monitoring and recording vital signs and symptoms.
- Assessed patients' needs and developed individualized care plans to enhance recovery.
- Applied evidence-based practice principles in providing high-quality nursing care for optimal patient outcomes.
- Developed strong rapport with patients through active listening, empathy, and effective communication skills.
- Actively sought feedback from clinical instructors and preceptors to continuously improve nursing practice and professionalism.
- Effectively managed time and prioritized tasks to optimize patient care during fast-paced clinical rotations.
Maternity & Pediatrics Clinical Nursing Student
NYC Health + Hospitals Metropolitan
11.2023 - 12.2023
- Improved patient care by diligently monitoring and recording vital signs and symptoms.
- Provided compassionate care to diverse populations, addressing unique cultural and language barriers.
- Effectively managed time and prioritized tasks to optimize patient care during fast-paced clinical rotations.
- Gained hands-on experience in multiple clinical settings including medical-surgical units, emergency rooms, long-term care facilities, pediatric wards among others.
- Promoted patient safety by consistently maintaining a clean and organized clinical environment.
- Collaborated with fellow nursing students to complete group projects, fostering teamwork within the clinical setting.
- Monitored patient vital signs, reporting any changes to experienced nursing staff.
Med Surg I- Nursing Clinical Student
Crown Heights Center for Nursing and Rehabilitation
09.2023 - 10.2023
- Educated patients on disease management, medication regimens, and lifestyle modifications for improved health outcomes.
- Developed strong rapport with patients and families, fostering trust-filled relationships that facilitated open communication about medical concerns.
- Enhanced patient care by conducting comprehensive clinical assessments and developing individualized treatment plans.
- Identified areas for process improvement by analyzing clinical workflows and implementing changes accordingly.
Education
Associate of Science - Nursing
AMG School of Nursing
Brooklyn, NY08-2024
Associates - Health Service Administration
Monroe College
Bronx NY 03-2022
Skills
- Patient Care Expert
- Clinical Skills
- Patient Education
- Interpersonal Commuincation
- Medication Administration
Certification
- BLS Provider, American Heart Association (AHA)
Timeline
Med Surg II -Clinical Nursing Student
Crown Heights Center for Nursing and Rehabilitation
05.2024 - 07.2024
Maternity & Pediatrics Clinical Nursing Student
NYC Health + Hospitals Metropolitan
11.2023 - 12.2023
Med Surg I- Nursing Clinical Student
Crown Heights Center for Nursing and Rehabilitation
09.2023 - 10.2023
Patient Financial Services Representative
New York Presbyterian Hospital
07.2022 - Current
- BLS Provider, American Heart Association (AHA)
Associate of Science - Nursing
AMG School of Nursing
Associates - Health Service Administration
Monroe College
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