Kellen Beaver
Chambersburg,PA
Summary
Customer-oriented general manager with several years of experience focused on increasing production and minimizing downtime. Adaptive and deadline-oriented with capacity to execute and complete multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen.
Overview
1
1
Certification
15
15
years of professional experience
Work History
General Manager
Hunnies Ice Cream Shop
Chambersburg, PA
08.2025 - Current
- Oversaw food hall and ice cream shop operations, ensuring effective management of both areas.
- Managed daily shop operations and ensured a smooth workflow.
- Upheld high customer service standards, fostering positive shopping experiences.
- Developed schedules that optimized workforce allocation during peak hours.
- Coordinated inventory management and stock replenishment processes.
- Maintained shop appearance and organized product displays effectively.
General Manager
Neighbors Food Hall
Chambersburg, PA
08.2025 - Current
- Oversaw daily operations of community food hall, ensuring smooth functioning and positive guest experiences.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Created staff schedules and monitored payroll, maintaining budgetary compliance and optimizing labor allocation.
- Developed partnerships with vendors to elevate customer experience and broaden product offerings.
- Ensured compliance with health and safety regulations throughout the facility.
Sales Manager
Soundproof Cow
Chambersburg, PA
06.2011 - 07.2025
- Managed team of 4 sales representatives to uphold $4.5 million average in sales throughout 10-year duration.
- Manage relationships with critical clients to ensure sustained loyalty from largest and most established customers.
- Assessed customer needs and generated tailored estimates to align with specifications.
- Provided product insights and industry guidelines to communicate new trends and innovations to customers.
- Held weekly meetings with marketing team to align sales initiatives with promotional activities.
Education
High School Diploma -
Chambersburg Area Senior High School
Chambersburg06-2003
Skills
- Operational strategy
- Inventory management
- Sales forecasting
- Sales strategy development
- Vendor relationships
- Team management
- Workforce optimization
- Client management
- Customer service
- Staff training initiatives
Certification
- ServSafe Certification
Timeline
General Manager
Hunnies Ice Cream Shop
08.2025 - Current
General Manager
Neighbors Food Hall
08.2025 - Current
Sales Manager
Soundproof Cow
06.2011 - 07.2025
High School Diploma -
Chambersburg Area Senior High School