Kellen Beeler
Perrysburg,OH
Summary
Adept at enhancing customer satisfaction and streamlining operations, I leveraged my expertise in customer service and sauce preparation at Inside The Five Brewing to significantly improve kitchen efficiency. My proactive approach in training staff and negotiating with vendors showcases my ability to drive results and maintain high-quality standards.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Prep Cook
Inside The Five Brewing
07.2021 - Current
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator.
- Operated dishwasher and manually washed dishes to clean all chinaware, silverware, and cooking utensils.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Trained and assisted new kitchen staff members.
- Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
- Received shipments and placed items on proper shelves to restock and organize restaurant pantry.
- Communicated with vendors to negotiate prices for bulk ingredients and reduce costs.
Line Cook
Rayoka Steakhouse and Sushi
07.2020 - 07.2021
- Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Customer Service Cashier
Speedway Gas Station
07.2018 - 07.2019
- Redeemed coupons to discount purchases.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Arranged and replenished service desk displays and merchandise racks to maintain appearance of store.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Counted money in drawers at beginning and end of each shift.
- Utilized POS system to handle customer cash and credit card transactions.
- Met customer service goals and exceeded customer expectations.
- Processed customer orders and accurately handled payment transactions.
- Utilized various software applications to process customer orders.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Education
High School Diploma -
Perrysburg High School
Perrysburg, OH05.2007
Skills
- Customer Service
- Inventory Stocking
- Sauce preparation
- Menu Memorization
Certification
Construction remodeling certificate
Timeline
Prep Cook
Inside The Five Brewing
07.2021 - Current
Line Cook
Rayoka Steakhouse and Sushi
07.2020 - 07.2021
Customer Service Cashier
Speedway Gas Station
07.2018 - 07.2019
High School Diploma -
Perrysburg High School
Construction remodeling certificate
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