Summary
Overview
Work History
Skills
Timeline
Generic

Kellen Carrier

Hobbs

Summary

Dynamic customer service professional with a strong work ethic and exceptional guest engagement skills honed at McDonald's. Proven ability to resolve inquiries efficiently and enhance customer satisfaction. Experienced in cash handling and maintaining cleanliness standards, ensuring a high-quality service experience in fast-paced environments.

Overview

2
2
years of professional experience

Work History

Server

Buffalo Wild Wings
06.2025 - Current

This position thought communicating effectively with diverse customers, managing multiple tasks simultaneously, and resolving issues quickly to ensure customer satisfaction.

Customer Service Coordinator

McDonald's
01.2024 - 07.2025
  • Coordinated daily customer service operations to enhance guest experience and satisfaction.
  • Resolved customer inquiries and complaints efficiently, ensuring timely follow-up for issue resolution.
  • Assisted in training new team members on service protocols and operational procedures.
  • Monitored service quality and provided feedback to staff to maintain high standards of customer engagement.

Technician

Discount Tire
07.2024 - 12.2024

This position developed my team work as well as my work ethic towards hands on active work. I believe this will transfer very well in many different areas and fields.

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Hospitality service expertise
  • Professional appearance
  • Memory retention
  • Customer service
  • Cleanliness standards

Timeline

Server

Buffalo Wild Wings
06.2025 - Current

Technician

Discount Tire
07.2024 - 12.2024

Customer Service Coordinator

McDonald's
01.2024 - 07.2025
Kellen Carrier