Kellen Weibel
Kennewick,WA
Summary
Dynamic server with a strong work ethic and exceptional customer service skills, honed at Texas Roadhouse Restaurant. Proven ability to engage guests and resolve complaints, ensuring a positive dining experience. Adept in cash handling and team collaboration, consistently maintaining high standards of cleanliness and efficiency in fast-paced environments.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Server
Texas Roadhouse Restaurant
Kennewick, WA
05.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Bussed and reset tables to keep dining room and work areas clean.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Server
Dennys Restaurant
Kennewick, WA
05.2023 - 05.2024
- Cultivated warm relationships with regular customers.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
Education
No Degree - Nursing
Columbia Basin College
Pasco, WAGED -
Kennewick High School
Kennewick, WASkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Safe food handling
- Food running
- Menu memorization
- Team collaboration
- Table bussing
- Ordering procedures
Certification
-Food handler and safety card
-MAST for serving alcohol
Timeline
Server
Texas Roadhouse Restaurant
05.2024 - Current
Server
Dennys Restaurant
05.2023 - 05.2024
No Degree - Nursing
Columbia Basin College
GED -
Kennewick High School