Experienced professional seeking a position to apply education, personal skills, and professional experience for a positive impact on others. Committed to utilizing expertise to contribute to organizational success and provide exceptional service. Motivated by the opportunity to continue growing and learning in a dynamic work environment.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Chart Retrieval Specialist II
Datavant (Formerly Ciox Health)
03.2023 - Current
Utilize multiple different Electronic Medical Record (EMR) systems to upload and encrypt Medical Records, ensuring HIPAA compliance.
Preform Outreach work by contacting medical offices / facilities to verify provider information and schedule Chart Retrieval appointments as necessary
Assist fellow Central 2 Team Members with EMR systems questions / procedures
Collaborated with cross-functional teams to achieve project goals on time.
Followed all company policies and procedures to deliver quality work.
Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
Helped meet changing demands by recommending improvements to business systems or procedures.
Medical Paralegal
Litigation Management Inc.
01.2021 - 12.2023
Substantial communication with clients, providers, insurance companies, and relevant government agencies, to gather medical records, billing statements, and legal documents.
Reduced attorney workload by drafting routine legal documents such as pleadings, motions, and affidavits.
Enhanced case efficiency by organizing and maintaining legal documents, files, and correspondence.
Assisted counsel in preparing answers, providing documentation, and information for discovery request.
Edited and proofread legal documents to verify accuracy.
Contributed to firm-client relationship building through professional interactions with clients during meetings or phone calls, conveying empathy while maintaining confidentiality.
Medical Paralegal
Chester Law Group
03.2018 - 12.2020
Reduced attorney workload by drafting routine legal documents such as pleadings, motions, and affidavits.
Managed scheduling of court calendars and deadlines to maintain smooth flow of firm operations.
Enhanced case efficiency by organizing and maintaining legal documents, files, and correspondence.
Edited and proofread legal documents to verify accuracy.
Contributed to firm-client relationship building through professional interactions with clients during meetings or phone calls, conveying empathy while maintaining confidentiality.
Conferred with clients and other involved parties to gather and track case information.
Maintained up-to-date knowledge of changes in laws or regulations relevant to practice areas through continuous professional development opportunities such as seminars or webinars.
Lead Teacher
YMCA of Central Stark County
09.2014 - 03.2018
Working with children ranging in age from Kindergarten- 6th grade in a before and after school, and summer camp, programs.
Maintained patience and level-headedness in diverse situations to support student development and personal growth.
Developed and implemented differentiated instruction strategies to accommodate diverse learning styles, resulting in increased student engagement and success.
Planned and implemented different daily activities to enhance overall development and growth of every student.
Worked one-on-one with students and student teachers to increase overall program success.
Guided student teachers, teaching assistance, and camp-counselors in classroom management, leading by example and thoroughly answering questions.
Designed lesson plans for teaching staff and worked closely with administration for compliance with state of Ohio curricula.
Designed and executed project-based learning experiences, promoting teamwork, problem-solving skills, and real-world connections for students.
Paralegal
City of Alliance
04.2004 - 06.2015
Reduced attorney workload by drafting routine legal documents such as pleadings, motions, and affidavits.
Assisted counsel in preparing answers, providing documentation, and information for discovery request.
Edited and proofread legal documents to verify accuracy.
Communicated with clients, opposing counsel and court personnel to keep all parties informed on case updates.
Helped attorneys prepare for trial by organizing exhibits and calling on witnesses to testify at hearings.
Conferred with victims, law enforcement, and other involved parties to gather and track case information.
Worked directly with multiple agencies: police, fire, ambulance, and other organization that became directly involved in criminal court proceedings
Held meditation hearings with conflicting parties involving incidents such as barking dogs, noisy neighbors, and nuisance complaints
Health Information Specialist I at Ciox Health/Datavant-Remote & Cape Coral HospitalHealth Information Specialist I at Ciox Health/Datavant-Remote & Cape Coral Hospital