Kelley Ganswindt
Summary
Dedicated Home Textiles professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working with customers and adapting to new situations and challenges to best enhance the organizational brand.
Overview
37
37
years of professional experience
Work History
Business Manager
Mohawk Home
09.1998 - 09.2023
- Developed strategic partnerships with key customers, leading to significant growth opportunities for the company. Responsible for $40M+ in sales annually.
- Worked with Product Managers developing costing for products to maintain company margins.
- Managed cross-functional teams, ensuring timely completion of rollouts to get them on the shelf as scheduled.
- Managed inventory for replenishment orders working with planning teams with accounts and manufacturing.
- Evaluated current market trends and competitor strategies, guiding the development of innovative products to stay ahead in the industry.
- Negotiated contracts with suppliers and vendors, securing favorable terms for the company while maintaining strong relationships.
- Enhanced customer satisfaction levels by implementing an effective feedback system and addressing concerns promptly and efficiently.
- Communicated with customers and vendors positively with particular attention to problem resolution.
- Researched industry and marketplace trends to enhance sales techniques and meet customer needs.
- Executed business plans to further strengthen and maximize territory sales and profits.
- Oversaw and improved deliveries through proactive coordination of daily operations.
- Anticipated financial impact from operational issues and worked with leadership to develop solutions.
Business Manager
Newmark Rug Company
04.1986 - 08.1995
- Mentored junior staff members, helping them grow professionally and contribute more effectively to the team''s goals.
- Increased showroom sales by implementing effective visual merchandising strategies and product displays.
- Developed strong relationships with vendors, negotiating favorable terms and securing exclusive product lines for the showroom.
- Trained and mentored sales staff to improve their product knowledge and enhance customer service skills.
- Coordinated special events and promotions to showcase new products and drive sales growth.
- Drove business growth by actively seeking new opportunities for partnerships and collaborations within the industry.
Education
No Degree - Administrative Assistance And Secretarial Science
Briarcliffe Secretarial School
Garden City, NY06.1977
Skills
- Customer Relations
- Data Confidentiality
- Business Development
- Documentation and Reporting
- Client Relationship Management
- Financial Oversight
- Issue Resolution
- Sales and Marketing
- Decision-Making
- Budgeting and Forecasting
- Sales Strategy
Timeline
Business Manager
Mohawk Home
09.1998 - 09.2023
Business Manager
Newmark Rug Company
04.1986 - 08.1995
No Degree - Administrative Assistance And Secretarial Science
Briarcliffe Secretarial School
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