Kelley Joseph
Stone Mountain,GA
Overview
19
19
years of professional experience
Work History
Security Officer
Contemporary Services Corporation Atlanta
09.2008 - Current
- Monitor CCTV footage with attention to detail to detect suspicious.
- Respond promptly to security alerts and incidents.
- Maintain accurate logs of all surveillance activities and incidents.
- Coordinate with on-site security personnel and law enforcement as necessary.
- Conduct workthrough of the building to ensure is secured.
Pharmacy Technician
Community Walgreen
11.2022 - 11.2023
- Contacts patients for medication adherence, refills and billing
- Document patient information updates into Asembia 1 and Intercom Plus computer systems
- Certified Immunization Technician
- Contact physicians and nurses regarding patients prescribed medications
- Perform computer entry of prescription information including but not limited to: patient search, prescriber search, drug selection, prescription interpretation & entry, insurance billing
- Process and count fertility, transplant, cancer, and HIV medications
- Retrieve the appropriate medication from inventory, create prescription labels, place medication into proper container.
Security Officer
Confidential Security
02.2017 - 11.2022
- Protect employer’s property and enforce laws
- Served as liaison between the public, administrators and management
- Monitored closed-circuit TV cameras and alarms
- Responded to any emergencies
- Controlled visitor and employee building access
- Conducted security checks for specified areas
- Completed reports of observations while on duty
Processing Clerk Assistant
United States Postal
12.2020 - 01.2021
- Sort and organize mail for distribution by a mail carrier
- Unload mail trucks and organize packages
- Ensured packages are securely in place to avoid damages
- Checked addresses to make sure they are legible and correct
Peer Counselor/Educator
Dekalb County Board Of Health
02.2014 - 01.2017
- Opened clinic, greeted patients, collected medical information to initiate outpatient care
- Prepared patient records and printed schedules for daily appointments
- Confirmed insurance coverage and obtained authorizations
- Scheduled, rescheduled, and verified patient appointments
- Maintained patient confidentiality as required by HIPAA and clinic guidelines
- Ensured availability of treatment
- Information by retrieving and updating patient records
- Processed ADAP (AIDS Drugs Assistance Program) paperwork.
- Provided counseling to patients over the phone.
- Provided administrative support by creating and editing Excel workbooks as requested by the program supervisor.
Claim Agent
Randstad Staffing/Crawford & Company
10.2012 - 11.2013
- Answered inbound calls to complete Hurricane damage claims.
- Made outbound calls to confirm claim information for accuracy.
Data Entry Operator
Georgia Bureau Investigation
02.2007 - 04.2007
- Processed applicant fingerprint card on a daily basis.
- Processed fingerprints for:
- Background checks, Public School Educators
- Firearm Licenses
- Allied Security background check
- Criminal Justice
- Department of Human Resource
- Resource Personnel
- Division of Family and Children Services
Education
Bachelor of Arts - undefined
American InterContinental University
Skills
High Computer Proficiency
Graphic Design
Responsible
Spreadsheets
Exceptional Customer Service
Eagerness and Capacity to learn
Teamwork
Problem-Solving Abilities
CCTV Monitoring
Incident reporting
Surveillance Technology
Detail-oriented
Superior customer service
Timeline
Pharmacy Technician
Community Walgreen
11.2022 - 11.2023
Processing Clerk Assistant
United States Postal
12.2020 - 01.2021
Security Officer
Confidential Security
02.2017 - 11.2022
Peer Counselor/Educator
Dekalb County Board Of Health
02.2014 - 01.2017
Claim Agent
Randstad Staffing/Crawford & Company
10.2012 - 11.2013
Security Officer
Contemporary Services Corporation Atlanta
09.2008 - Current
Data Entry Operator
Georgia Bureau Investigation
02.2007 - 04.2007
Bachelor of Arts - undefined
American InterContinental University