Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kelley Lyons

Naples,FL

Summary

Highly efficient Clerk; well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. Reliable leader accustomed to taking on challenging tasks and utilizing my skills to drive results. Dedicated to business success and the success of my team. I would like to leverage my many years of experience to promote within your company

Overview

19
19
years of professional experience

Work History

Clerk

Uline
10.2021 - Current
  • Prepare workload by properly running and batching freight tasks.
  • Utilize reporting to identify combine opportunities to minimize pallet costs.
  • Review Production report to ensure task lines are evenly distributed to pickers.
  • Update reporting every 30 minutes so that appropriate measures are taken to get workload complete in a timely manner.
  • Assist pickers with questions and problem solving when they have issues with their tasks.
  • Monitored internal supplies and make arrangements for restocking of low-stock items.
  • Managed incoming calls professionally and quickly to ensure customers have minimal wait times with customer service representatives.
  • Respond to email correspondence in a timely fashion
  • Increased efficiency by organizing priority tasks within Reach and Handstack tasks to minimize Dock Team calling for orders.
  • Informed and supported business leaders through consistent communication and administrative support duties.
  • Assist with Freight Collect area; routing, booking, and managing carrier orders with drivers and paperwork.
  • Teach fellow peers how to do Freight Clerk duties accurately and timely.

Executive Team Leader General Merchandise

Target
03.2005 - 10.2021
  • Manage a team that executes inbound, outbound, replenishment, inventory accuracy, presentation, pricing and promotional signing processes for all GM processes for the store
  • Manage a team of experts on operations, accuracy and efficiency
  • Enable efficient delivery to our guests by leading pick, pack, and ship fulfillment work
  • Drive total store sales; understanding sales growth and how my team contributes and impacts total store
  • Model guest service standards and lead team to drive the ultimate guest experience
  • Lead an efficient operational process to ensure sales floor is in stock to drive sales goals
  • Develop strategy and utilize the workload planning tools to complete all scheduled workload
  • Create a planful schedule based on workload and guest traffic patterns to ensure the sales floor and processes are always running efficiently
  • Manage all backroom and sales floor areas, review all reporting to identify gaps and develop plan to resolve any issues
  • Oversee team leaders plans and team member check ins
  • Drive fulfillment teams by ensuring accuracy of orders and timelines
  • Plan and organize freight flow based on seasonality and ensure a safe work environment
  • Establish a culture of accountability through clear expectations and performance management
  • Develop and coach team leaders to elevate the skills and expertise of the team
  • Hire and recruit talent
  • Demonstrate a culture of ethical conduct, and compliance; lead team to work in the same way and hold others accountable to this commitment.

Education

High School Diploma -

Desert Hot Springs High School
06.2004

Skills

  • Prioritization
  • Scheduling
  • Problem-Solving
  • Verbal Communication
  • Team Management

Timeline

Clerk

Uline
10.2021 - Current

Executive Team Leader General Merchandise

Target
03.2005 - 10.2021

High School Diploma -

Desert Hot Springs High School

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Kelley Lyons