Kelley Paltrineri
North Las Vegas
Summary
Dynamic Member Specialist at Sam's Club with exceptional communication and data entry proficiency. Enhanced member satisfaction and retention through effective service and education on store benefits. Collaborated with team members to uphold store standards, driving engagement and loyalty. Proven ability in cross-selling and implementing client retention strategies.
Overview
9
9
years of professional experience
Work History
Member Specialists
Sam's Club
05.2017 - Current
- Assisted members with product inquiries and service requests, ensuring a positive shopping experience.
- Processed membership applications efficiently, enhancing member satisfaction and retention rates.
- Collaborated with team members to maintain store organization and cleanliness in alignment with company standards.
- Educated new members on store policies, promotions, and loyalty programs to maximize benefits and engagement.
Education
High School Diploma -
Rancho High School
Las Vegas, NV06.1987
Skills
- Exceptional communication
- Data entry proficiency
- Client retention strategies
- Cross-selling
- Strong interpersonal skills
Timeline
Member Specialists
Sam's Club
05.2017 - Current
High School Diploma -
Rancho High School