Kelley Sierra
Norco,CA
Summary
Hardworking and passionate individual with strong organizational skills eager to secure Market Sales Representative position. Ready to help the team achieve company goals and own personal goals of moving up within.
Overview
24
24
years of professional experience
Work History
Realtor
EXP Realty Of California
Norco, CA
01.2023 - Current
- Advised buyers and sellers through pricing, negotiations, and closing requirements.
- Developed listing presentations using market analysis, comparable sales, and local trends.
- Coordinated property showings, open houses, and client communication across transactions.
- Prepared offers, disclosures, and contracts while maintaining compliance with California regulations.
- Collaborated with lenders, escrow officers, and inspectors to keep deals progressing smoothly.
Territory Manager
Ecolab, Inc.
Moreno Valley, CA
05.2014 - 12.2019
- Managed territory accounts to grow customer relationships and retain business.
- Monitored territory performance, identifying opportunities to improve account coverage and revenue.
- Collaborated with field teams to resolve issues and strengthen service delivery consistency.
- Developed strong relationships with key decision-makers in order to gain trust and loyalty in my territory.
- Mentored newer representatives on territory planning, account management, and customer communication.
- Implemented sales strategies to drive revenue growth and exceed quarterly quotas.
Teller
Chase Bank
Anaheim Hills, CA
01.2013 - 04.2014
- Delivered exceptional customer experience through attentive service and problem-solving.
- Identified customer needs and recommended tailored product solutions.
- Accurately process transactions through the Teller Express computer system.
- Worked alongside colleagues to enhance team performance.
- Perform as part of a team.
- Organized and reviewed paperwork for accuracy and compliance.
- Balanced the cash drawer daily and resolved discrepancies following bank procedures.
Field Supervisor / Emergency Medical Technician
Rescue Services International
Irwindale, CA
01.2009 - 01.2013
- Supervised and managed field employees to ensure effective operations and team coordination.
- Respond to calls at all hours of day during 24 hour shift.
- Verify accuracy of patient’s reports by consulting with nurses and physician’s.
- Computer Aided Dispatching- call intake, unit deployment.
- Public relations with hospitals and skilled nursing facilities.
- Facilitated strong relationships with hospitals and skilled nursing facilities to ensure effective collaboration.
- Ordering and tracking of supplies and equipment using Microsoft Office.
- Inspection and maintenance of vehicle’s stock.
- Addressed customer questions and concerns, providing timely follow-up to enhance service satisfaction.
Usher
USC Game Management
Los Angeles, CA
01.2003 - 01.2010
- Greet and direct patrons to appropriate seating area.
- Assisted patrons with special needs to enhance their experience.
- Maintained order and enforced safety rules to ensure a secure environment.
- Resolved seating disputes and addressed customer concerns to improve satisfaction.
Education
Associate of Science - Sociology
Cal Poly Pomona
Pomona, CA01-2012
Associate's degree in Arts - General Education, Liberal Arts and Sciences, Math and Science, Arts and Humanities
Chaffey College
Rancho Cucamonga, CA01-2010
High School Diploma - undefined
Don Antonio Lugo High School
Chino, CA01-2006
Skills
- Comparative market analysis
- Contract negotiation
- Sales presentations
- Lead conversion
- Client relations
- Relationship building
Timeline
Realtor
EXP Realty Of California
01.2023 - Current
Territory Manager
Ecolab, Inc.
05.2014 - 12.2019
Teller
Chase Bank
01.2013 - 04.2014
Field Supervisor / Emergency Medical Technician
Rescue Services International
01.2009 - 01.2013
Usher
USC Game Management
01.2003 - 01.2010
High School Diploma - undefined
Don Antonio Lugo High School
Associate's degree in Arts - General Education, Liberal Arts and Sciences, Math and Science, Arts and Humanities
Chaffey College
Associate of Science - Sociology
Cal Poly Pomona