Michael Sykes
Odessa
Summary
Experienced realtor proficient in market analysis and negotiation, specializing in real estate transactions and client relationship management. Skilled in developing marketing strategies that enhance property visibility and drive sales. Committed to delivering exceptional service and facilitating smooth transactions, leveraging strong communication and problem-solving abilities. Demonstrated success in building rapport with clients and industry professionals to achieve successful property sales.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Realtor
Rocks Realty
Odessa
12.2023 - Current
- Guided clients through home buying and selling processes.
- Analyzed market data to assess and establish competitive property values.
- Managed property listings on multiple platforms and networks.
- Negotiated contracts and agreements, ensuring favorable terms for both buyers and sellers.
- Organized open houses and property showings for potential buyers.
- Developed marketing materials to promote listings effectively.
- Cultivated strong client relationships to effectively align real estate services with their specific needs.
- Collaborated with mortgage lenders, inspectors, and other professionals.
- Prepared documents such as purchase agreements, deeds, leases and other legal documents related to real estate transactions.
- Scheduled home viewings with potential buyers.
- Managed real estate transactions from initiation to closing.
- Prepared forms for real estate transactions, including contracts, deeds, closing statements, and leases.
- Provided guidance and support throughout the entire purchasing process from initial search through closing.
- Maintained current knowledge of laws governing real estate transactions in order comply with regulations.
- Advised clients on market trends and local real estate conditions, helping them make informed decisions.
- Facilitated closing process on behalf of clients and reviewed parts of contracts to resolve issues prior to closing.
- Maintained current and accurate CRM database of prospective customers.
- Represented buyers and sellers in major real estate transactions.
- Promoted sales through advertising, open houses and Multiple Listing Services.
- Maintained accurate records of all transactions from start to finish using specialized software programs.
- Researched and determined competitive market price.
- Accompanied buyers during property inspections.
- Conferred with escrow companies, lenders and home inspectors to expedite transactions and home buying process.
- Answered inquiries from potential buyers regarding features of property listings.
- Expanded new business with implementation of networking and marketing strategies and generation of sales collateral.
- Collaborated with colleagues to develop strategies for attracting new clients.
- Responded promptly to customer inquiries via phone or email regarding available properties.
- Generated leads through networking activities, cold calling prospects, referrals.
- Grew client base by acquiring new customers and identifying needs to deliver relevant real estate investments.
- Educated customers about mortgage products and loan processes relevant to their needs.
- Generated list of properties to meet specific client needs.
- Reviewed inspection reports prior to closing ensuring that all necessary repairs were completed.
- Facilitated new property listing to increase inventory.
- Researched zoning regulations for specific areas when preparing property listings.
- Maintained accurate records of client interactions and transactions.
- Facilitated real estate purchases by reviewing listings, accompanying clients to properties and communicating sale conditions.
- Oversaw and negotiated offers for real estate purchases on clients' behalf.
- Showed residential properties and explained features, value and benefits of available homes.
- Presented properties to potential buyers and addressed questions.
- Promoted property sales through advertisements, open houses and participation in multiple listing services.
- Managed sales pipeline by actively following up with prospects and hot leads.
Entrepreneur
Abela Story
Odessa
01.2017 - 01.2023
- Managed daily operations and staff scheduling for seamless business flow.
- Developed targeted marketing strategies that increased brand visibility and strengthened customer engagement.
- Oversaw financial management, including budgeting and expense tracking.
- Streamlined inventory processes to maintain optimal stock levels and reduce waste.
- Coordinated events and promotions to attract new customers and retain existing ones.
- Supervised training programs for new employees on company policies and procedures.
- Enhanced customer service protocols to improve satisfaction and loyalty.
- Collaborated with suppliers to negotiate contracts and maintain quality standards.
- Managed day-to-day business operations including staffing, inventory management, budgeting, accounting, and payroll processing.
- Resolved any customer complaints or issues quickly in order to maintain positive relationships.
- Collaborated with other co-owners on strategic decisions related to the company's growth plan.
- Oversaw customer service activities to ensure quality standards were met or exceeded.
- Monitored expenses closely to stay within allocated budgets for each project and initiative.
- Established policies and procedures to ensure compliance with local, state, and federal regulations.
- Negotiated contracts with vendors and suppliers to secure the best terms possible.
- Created marketing campaigns to promote products and services.
- Ensured that all safety protocols were followed at all times within the workplace.
- Coordinated special events such as product launches or promotional campaigns.
- Recruited, trained, evaluated, and supervised staff members across multiple departments.
- Developed strategies for increasing customer loyalty and satisfaction.
- Cultivated industry relationships and customer partnerships to leverage opportunities and drive business growth.
- Built relationships with key stakeholders such as clients, partners, investors.
- Provided leadership and guidance to employees while fostering a collaborative environment.
- Monitored business trend forecasts and adjusted budgets and operational plans to maximize growth and opportunities.
- Developed plans for expanding business operations into new markets domestically and internationally.
- Maintained a comprehensive knowledge of industry developments and competitive landscape.
- Established company to fill market gap, connecting customers directly with products.
- Analyzed financial reports to identify areas of improvement in operations.
- Implemented new technologies to streamline processes and improve efficiency.
- Conducted market research initiatives to identify trends in consumer behavior.
- Reviewed employee performance evaluations regularly for accuracy and fairness.
- Prepared detailed reports on sales performance metrics for senior management review.
- Oversaw facility maintenance and upgrades to ensure a safe and efficient working environment.
- Facilitated regular team meetings to communicate goals, share updates, and solicit feedback.
- Coordinated with legal counsel to manage legal risks and address issues as they arose.
- Established and maintained relationships with suppliers and vendors to secure favorable terms and ensure supply chain reliability.
- Directed marketing and advertising strategies to increase brand awareness and customer engagement.
- Coordinated logistics and operations to improve delivery times and lower operational costs.
- Implemented process improvements to increase efficiency, reduce costs, and improve service quality.
- Developed and implemented marketing strategies to attract new customers.
- Engaged in community and industry events to network, promote the business, and stay informed on market developments.
- Monitored competitive activity and adjusted strategies to maintain a competitive edge.
- Collaborated with company partners to develop and actualize strategic plans to advance company's mission and objectives and promote revenue, profitability, and growth.
Correctional Officer
Pinellas County Sherriff's Office
Clearwater
05.2013 - 11.2017
- Supervised inmate activities to ensure compliance with facility rules.
- Conducted routine inspections of cells and common areas for safety hazards.
- Controlled access points and monitored visitors entering and leaving the facility.
- Documented incidents and maintained accurate reports for daily activities.
- Responded to emergencies, utilizing training to de-escalate situations effectively.
- Collaborated with team members to maintain order during inmate movements.
- Assisted in the rehabilitation programs by facilitating group discussions and activities.
- Enforced policies consistently, promoting a safe environment for staff and inmates.
- Inspected cells and conducted random searches of common areas.
- Observed inmate behavior to prevent crime, escape attempts and other dangerous activities.
- Supervised prisoners during meals, recreation time, work assignments, medical visits, court appearances, and other activities.
- Employed de-escalation techniques, verbal commands, and physical and mechanical restraints to address unruly inmates.
- Detected potential threats and quickly defused conflicts.
- Monitored daily activities to identify and manage suspicious behavior, improper conduct, and signs of conflict.
- Interacted with inmates in an effort to reduce tension between them and maintain a peaceful atmosphere within the facility.
- Monitored video surveillance systems to observe prisoner activity throughout the correctional facility.
- Maintained clear and open communications with facility areas to support safe operations.
- Informed inmates and visitors of rules, safety and security procedures and responsibilities.
- Prepared detailed reports documenting all relevant information related to daily operations at the correctional facility.
- Assisted in training new Correctional Officers in proper safety protocols and techniques for dealing with difficult situations.
- Applied non-violent response tools and physical restraint during problematic situations.
- Enforced resident behavior management protocols and drafted incident reports for infractions.
- Administered first aid when required due to injury or illness sustained by an inmate while under supervision.
- Received property from incoming inmates, provided receipts and inspected items for contraband.
- Maintained inmate logs and entered information into electronic offender record systems for regulatory monitoring.
- Investigated incidents involving prisoners or staff to determine who was responsible for any violations of policies or procedures.
- Collaborated with outside agencies such as social workers, psychologists, and probation officers to coordinate inmate support services.
- Developed individualized treatment plans for each inmate based on assessments of their mental health needs.
- Participated in the development and implementation of escape prevention plans and emergency evacuation procedures.
- Operated security control systems to monitor entrances, exits, and movement within the facility.
- Managed conflict and negotiated resolutions between inmates to prevent violence and ensure the safety of all individuals in the facility.
- Enforced institutional policies and procedures to maintain order and security within the correctional facility.
- Served as a role model for inmates by demonstrating positive behavior and promoting educational and vocational training programs.
- Inspected locks, window bars, doors, and security systems to support escape prevention.
- Performed head counts, checking cells for missing inmates.
- Conducted fire, safety and sanitation inspections.
- Counseled inmates and responded to legitimate questions, concerns and requests.
- Used appropriate means to discipline prisoners.
Education
Some College (No Degree) - Law Enforcement
Pasco-Hernando State College
New Port Richey, FLSome College (No Degree) - Corrections Academy
Saint Petersburg Community College
Saint Petersburg FlSkills
- Active Florida real estate license
- Property management
- Market analysis
- Housing market trends
- Comparative market analysis
- Market research
- Sales techniques
- Sales development
- Sales forecasting
- Sales negotiation
- Contract negotiation
- Negotiation skills
- Purchase agreements
- Purchase agreement management
- Buyer representation
- Seller representation aptitude
- Property marketing
- Online property listings
- Visual marketing
- Digital marketing strategies
- Social media marketing
- Networking and prospecting
- Leads generation
- Client relations
- Relationship building
- Customer relationship management
- Networking techniques
- Team collaboration
- Conflict resolution
- Effective communication
- Customer service
- Time management
- Problem solving
- Business development
- Marketing strategy development
- Marketing management
- Marketing coordination
- Open house coordination
- Property tours and inspections
- Virtual tour coordination
- Property closing
- Closing support
- Home staging proficiency
- Pricing negotiation
- Price structuring
- New market research
- Lead follow up
- Presenting
- CRM software
- Database management
- Local area network
- Tech-savvy mindset
- Video editing
- Clean driving record
- Honest and ethical
- Property marketing
- Home staging proficiency
- Active Florida real estate license
- Honest and ethical
- Lead follow up
- Presenting
- Clean driving record
Certification
- Personal Fitness Trainer
- Law Enforcement Officer
- Correctional Officer
- Real Estate License
Timeline
Realtor
Rocks Realty
12.2023 - Current
Entrepreneur
Abela Story
01.2017 - 01.2023
Correctional Officer
Pinellas County Sherriff's Office
05.2013 - 11.2017
Some College (No Degree) - Law Enforcement
Pasco-Hernando State College
Some College (No Degree) - Corrections Academy
Saint Petersburg Community College