Summary
Overview
Work History
Education
Skills
Timeline

Kelley Warner

Virginia Beach,VA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

8
8
years of professional experience

Work History

Sales Associate

7-eleven
05.2023 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.

Customer Service Representative

Concentrix
08.2019 - 07.2022
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Updated account information to maintain customer records.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

Kitchen Manager

Chipotle
09.2015 - 12.2016
  • Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
  • Inspected stock to identify shortages, replenish supply and maintain consistent inventory.
  • Developed kitchen staff through training, disciplinary action, and performance reviews.
  • Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
  • Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.

Education

Accounting

Old Dominion University, Norfolk, VA
06.2025

No Degree - Criminal Justice

University of Mount Olive, Mount Olive, NC
06.2024

Skills

  • Customer Service
  • Time Management
  • Order Management
  • Attention to Detail

Timeline

Sales Associate - 7-eleven
05.2023 - Current
Customer Service Representative - Concentrix
08.2019 - 07.2022
Kitchen Manager - Chipotle
09.2015 - 12.2016
Old Dominion University - , Accounting
University of Mount Olive - No Degree, Criminal Justice
Kelley Warner