Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Sales Associate
7-eleven
05.2023 - Current
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Prepared merchandise for sales floor by pricing or tagging.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Engaged with customers to build rapport and loyalty.
Educated clients on current promotional offerings and products using persuasive selling tactics.
Customer Service Representative
Concentrix
08.2019 - 07.2022
Handled customer inquiries and suggestions courteously and professionally.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Updated account information to maintain customer records.
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Kitchen Manager
Chipotle
09.2015 - 12.2016
Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
Inspected stock to identify shortages, replenish supply and maintain consistent inventory.
Developed kitchen staff through training, disciplinary action, and performance reviews.
Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
Education
Accounting
Old Dominion University, Norfolk, VA
06.2025
No Degree - Criminal Justice
University of Mount Olive, Mount Olive, NC
06.2024
Skills
Customer Service
Time Management
Order Management
Attention to Detail
Timeline
Sales Associate - 7-eleven
05.2023 - Current
Customer Service Representative - Concentrix
08.2019 - 07.2022
Kitchen Manager - Chipotle
09.2015 - 12.2016
Old Dominion University - , Accounting
University of Mount Olive - No Degree, Criminal Justice