Kelli Callahan
Savannah,GA
Summary
Dedicated professional with a strong focus on customer service and time management. Proven ability to maintain organized work areas and manage inventory effectively, ensuring timely service delivery and for multitasking in positive guest experiences.
Overview
15
15
years of professional experience
Work History
Bartender
Forest City Gun Club
Savannah, Georgia
03.2022 - Current
- Prepared and served diverse beverages to club members and guests.
- Interacted with customers to create a friendly and welcoming atmosphere at the club.
- Multitasked effectively in fast-paced environment, ensuring smooth service delivery.
- Maintained cleanliness and organization of bar area and equipment.
- Coordinated inventory management and supply ordering to ensure timely availability of beverages.
- Processed payments accurately using point of sale system.
- Operated cash register for transactions, providing correct change for cash payments.
- Managed cash drawer at shift end, ensuring accuracy of funds received.
Bartender
Castaways
Savannah, Georgia
07.2021 - Current
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
- Provided excellent customer service in a fast-paced dining environment.
- Made friendly conversation with customers to provide enjoyable bar experience.
- Remained calm and poised during busy periods, promoting great customer service to guests.
- Effectively multitasked within fast-paced environment.
- Streamlined workflow among staff by implementing best practices, enhancing operational efficiency.
- Trained new employees on shift operations, fostering a knowledgeable and effective team.
- Ensured cleanliness and organization of work areas, contributing to safety compliance and positive guest experiences.
- Counted cash and balanced registers at the end of shift.
Corporate Trainer/Bartender
Brinker Internationl, Chili's Grill & Bar
Lenoir City, Tennessee
06.2011 - 07.2021
- Facilitated workshops to improve team collaboration and communication skills.
- Increased employee confidence through targeted training that improved knowledge and productivity.
- Created training materials that enhanced employee skills and ensured compliance.
- Evaluated training effectiveness through feedback surveys and performance reviews.
- Collaborated with management to align training initiatives with company goals.
- Provided post-training follow-up support such as answering questions or providing additional resources.
- Established clear expectations for employees prior to beginning any new program or process.
Education
Dental Assistant - Dental Assistanting
Savannah Dental Assistant School
Savannah, GA01-2026
Skills
- Anticipating guest needs
- Customer service
- Inventory management
- Time management
- Problem resolution
- Team collaboration
- Communication skills
- Service-oriented mindset
Timeline
Bartender
Forest City Gun Club
03.2022 - Current
Bartender
Castaways
07.2021 - Current
Corporate Trainer/Bartender
Brinker Internationl, Chili's Grill & Bar
06.2011 - 07.2021
Dental Assistant - Dental Assistanting
Savannah Dental Assistant School