Kelli Clark
Fredericksburg,VA
Summary
Efficient Medical Assistant with proven expertise in patient care coordination and EMR/EHR management. Streamlined patient flow and enhanced clinic efficiency, serving up to 44 patients daily. Exceptional at customer service and complex problem-solving, improving patient experience. Demonstrated skill in patient communication and multitasking in fast-paced environments.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Medical Assistant
Fredericksburg Orthopaedic Associates
08.2002 - Current
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
- Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
- Ran a busy orthopedic clinic seeing up to 44 patients a day.
- Maintained a high-volume surgical schedule that required expertise in logistical planning.
Medical Assistant
Orthopaedic Specialty Clinic
06.1996 - 10.2001
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
Education
High School Diploma -
American School
Chicago, ILSkills
- Customer service
- EMR / EHR
- Direct patient care
- Patient care coordination
- Complex Problem-solving
Certification
- Certified Clinical Medical Assistant (CCMA) - National Healthcareer Association (NHA).
Timeline
Medical Assistant
Fredericksburg Orthopaedic Associates
08.2002 - Current
Medical Assistant
Orthopaedic Specialty Clinic
06.1996 - 10.2001
- Certified Clinical Medical Assistant (CCMA) - National Healthcareer Association (NHA).
High School Diploma -
American School
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