Kelli Jones
Glasgow,KY
Summary
Experienced Scale House Clerk with robust understanding of weigh station operations and industrial processes. Strengths include accurate weight recording, customer service, data entry, and compliance adherence. Demonstrated impact in improving operational efficiency for previous employers through keen observation skills and problem-solving abilities. Efficient multitasker with strong organizational skills and commitment to precision.
Overview
8
8
years of professional experience
Work History
Scale House Clerk
Haydon Materials
Bardstown, KY
03.2021 - Current
- Performed daily weigh-ins for customers, ensuring accuracy of readings.
- Processed payments from customers, including cash and credit transactions.
- Maintained accurate records of all incoming and outgoing truck traffic.
- Provided customer service assistance to guests onsite as needed.
- Gave scale tickets to customers.
- Greeted customers, directed haulers and answered questions accurately.
- Trained new employees on company procedures and operational workflows.
- Reported customer problems to management team to enable quick resolution.
- Maintained positive working relationship with fellow staff and management.
- Organized paperwork associated with daily sales reports.
- Communicated regularly with customers.
Retail Assistant Manager
Paradise Pools
Elizabethtown, KY
10.2019 - 03.2021
- Assisted customers with finding the right product for their needs.
- Provided product information and answered customer questions.
- Responded promptly to customer inquiries or complaints regarding products or services.
- Maintained a neat, clean, organized work environment that meets company standards.
- Processed sales transactions via cash register and telephone orders.
- Cultivated loyal customer base by providing excellent customer service.
Retail Sales Associate
Paradise Pools
Elizabethtown, KY
04.2017 - 03.2021
- Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
- Greeted customers upon entering the store and provided assistance.
- Stocked shelves with merchandise according to company standards.
- Organized displays to attract customers and promote sales.
Education
High School Diploma -
American School of Correspondence
Glasgow, KY02-2012
Skills
- Customer Service
- Cash handling expertise
- Data entry proficiency
- Detail oriented
- Multitasking
- Reliability
- Problem-solving aptitude
- Computer Proficiency
References
References available upon request.
Timeline
Scale House Clerk
Haydon Materials
03.2021 - Current
Retail Assistant Manager
Paradise Pools
10.2019 - 03.2021
Retail Sales Associate
Paradise Pools
04.2017 - 03.2021
High School Diploma -
American School of Correspondence