Kelli Kupiec

• Diabetes Field Sales Representative, partnering with Eli Lilly Metabolic Sales Force promoting Jardiance and Synjardy.
• Responsible for management and sales goals in key accounts for the Winston Salem, NC territory, encompassing Winston Salem, Kernersville, Greensboro, and Eden.
• Collaborated with Boehringer Ingelheim representatives to align resources and routing to meet customer clinical needs and drive new business.
• Built strategic customer relationships in general practice, primary care, and family medicine offices based on service, knowledge, integrity and trust.
• Developed and executed business plans, strategic planning, customer focus, and total account management to exceed sales goals.
• Executed speaker programs with key customers in strategic geographic areas to increase market share.

Accomplishments

• Increased territory sales by 18%.
• Leadership Recognition Award - received two awards for customer-centered leadership.
• Exceeded area and district for targeted calls on key customers.
• Led my district in implementing professional speaker programs.

• Consistently performed in the top 17% of agents in the Triad MLS, with an average yearly sales of 4.2 million dollars in a competitive market.
• President's Award Winner.
• Developed and maintained relationships with current and prospective clients by providing exceptional customer service.
• Maintained in-depth knowledge of competition through consistent evaluation of market conditions and trends.
• Consulted with clients on services, along with a thorough analysis of the market, to help determine the best value and plan of action in selling or buying their home.
• Efficiently planned, scheduled, and coordinated each client's transaction from start to finish, including contract negotiations, inspections, attorneys, lenders, and more paying close attention to each detail.

• Successfully promoted Effexor XR to psychiatrists in Greensboro, High Point, Winston Salem, Chapel Hill, and Durham.
• Successfully launched Sonata to psychiatrists in Greensboro, High Point, Winston Salem, Chapel Hill, and Durham.
• Increased sales and grew the market share of Effexor XR and Sonata within my territory in a competitive market.
• Maintained knowledge of pharmacology products, disease states, market trends, competitors, managed care, and psychiatry provider needs.
• Developed strategic account partnerships among psychiatrists.
• Provided detailed product presentations to psychiatrists to promote products and services.
• Planned and organized sales calls in the territory for effective use of time and to optimize performance goals with each account.
• Collaborated with other psychiatry specialty managers to ensure the appropriate level of support and communication with each psychiatrist.
• Planned promotional events such as speaker programs and educational lunches focused on educating psychiatrists about our products to increase market share.
• Assisted with new sales training classes.

• Promoted to Psychiatry Specialty Manager.
• Successfully promoted Effexor XR to primary care physicians and healthcare departments in Greensboro, High Point, Winston Salem, Chapel Hill, and Durham.
• Increased sales and grew the market share of Effexor XR within my territory in a competitive market.
• Maintained knowledge of pharmacology products, disease states, market trends, competitors, managed care, and healthcare provider needs.
• Established and maintained excellent communications and strong working relationships with primary care physicians.
• Provided detailed product presentations to primary care physicians to promote products and services.
• Planned and organized sales calls in the territory for effective use of time and to optimize performance goals with each account.
• Collaborated with my pharmaceutical sales representative team to ensure the appropriate level of support and communication with each healthcare provider.
• Planned promotional events such as speaker programs and educational lunches focused on educating healthcare providers about our products to increase market share.
• Assisted with new sales training classes.

• Provided exceptional care to critically ill patients.
• Managed complex medical situations, including life-saving treatments, while maintaining a calm and reassuring demeanor.
• Collaborated closely with doctors, pharmacists, medical teams, and other staff to develop individualized patient care plans based on science and clinical findings.
• Served as a charge nurse managing the daily operations of the intensive care unit, ensuring the department ran smoothly and efficiently.
• Served as a Certified Cardiopulmonary Resuscitation (CPR) Instructor for staff.
• Obtained Basic Life Support Certification (BLS).
• Obtained Advanced Cardiovascular Life Support Certification (ACLS).