Kelli Podrez
Summary
Responsible Server Assistant adaptable to fast-paced, changing restaurant environments with discerning customers and high standards. Enthusiastic team member possessing sharp memorization skills and outstanding teamwork abilities.
Overview
40
40
years of professional experience
1
1
Certification
Work History
Waitress
Bently’s pancake house
Wood Dale, Illinois
05.2003 - 09.2021
- Provided excellent customer service in a fast-paced dining environment.
- Took and processed customer orders accurately and efficiently.
- Assisted with food preparation and maintained cleanliness of the dining area.
Waitress
Original granny’s
Wheeling, Illinois
11.1999 - 05.2003
- Provided excellent customer service in a fast-paced dining environment.
- Took and processed customer orders accurately and efficiently.
- Assisted with food preparation and maintained cleanliness of the dining area.
Cashier
UL Laboratory
Northbrook, Illinois
09.1996 - 10.1999
- Processed customer transactions accurately and efficiently at UL Laboratory.
- Maintained clean and organized checkout area for optimal customer experience.
- Assisted customers with product inquiries and provided helpful recommendations.
- Handled cash, credit, and electronic payments following company protocols.
- Collaborated with team members to ensure smooth operations during peak hours.
- Resolved customer complaints professionally to maintain positive relationships.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Operated cash register or POS system to receive payment by cash, check and credit card.
Waitress
Baker square
Rolling Meadows, Illinois
05.1985 - 08.1996
- Provided excellent customer service in a fast-paced dining environment.
- Took and processed customer orders accurately and efficiently.
- Assisted with food preparation and maintained cleanliness of the dining area.
Waitress
Petit palae
Niles, IL
04.1981 - 05.1985
- Provided excellent customer service in a fast-paced dining environment.
- Took and processed customer orders accurately and efficiently.
Education
Maine East
Park Ridge, ILSkills
- Order processing
- Food safety regulations
- POS system operation
Certification
- Food Handler Solution
- Certificate Number F368923
Timeline
Waitress
Bently’s pancake house
05.2003 - 09.2021
Waitress
Original granny’s
11.1999 - 05.2003
Cashier
UL Laboratory
09.1996 - 10.1999
Waitress
Baker square
05.1985 - 08.1996
Waitress
Petit palae
04.1981 - 05.1985
Maine East