Kelli Shimonishi
Kapaa,HI
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience, while acquiring knowledge in the restaurant industry.
Overview
2
2
years of professional experience
Work History
Assistant Store Manager
Claire's Boutique
Lihue, HI
09.2022 - 04.2024
- Managed the day-to-day operations of the store, including guest communications, inventory management, and cash and credit card transactions.
- Resolved customer concerns in a timely manner by problem solving and offering solutions.
- Built rapport with customers to encourage repeat business.
- Created a safe and professional environment to provide piercings to guests of various ages.
- Maintained cleanliness of work area throughout the day.
Busser
Sam's Ocean View
Kapaa, HI
09.2022 - 05.2023
- Bussed and reset tables in a timely manner.
- Assisted servers by delivering meals to guests and watering tables.
- Maintained cleanliness of restaurant dining area throughout shift.
- Supported restaurant needs by replenishing napkins, condiments, silverware and glassware.
- Conducted regular checks on customer satisfaction levels during meal service.
- Followed opening and closing duties of restaurant.
- Communicated effectively with staff, including servers, managers, bartenders, and kitchen.
- Dependable employee. Reported to scheduled shifts on time.
Education
Associate of Science - Biological And Physical Sciences
Kauai Community College
Lihue, HI04-2022
Skills
- Guest Oriented
- Time management and scheduling
- Cash handling and POS operation
- Teamwork and Collaboration
- Verbal and Written Communication
- Active Listener
- Willingness to learn
References
References available upon request.
Timeline
Assistant Store Manager
Claire's Boutique
09.2022 - 04.2024
Busser
Sam's Ocean View
09.2022 - 05.2023
Associate of Science - Biological And Physical Sciences
Kauai Community College
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