Kelli Snyder

• Effectively communicate real time shortage opportunities to employees, store leadership and surrounding stores.
• Utilize SIS, FTM and Push Reporting technology, shortage reporting, employee partnerships, and Law Enforcement partnerships to identify and resolve high impact internal and external theft.
• Use verbal and physical de-escalation techniques during external apprehensions.
• Actively focus on personal development

• Effectively communicate real time shortage opportunities to employees, store leadership and surrounding stores.
• Utilize SIS, FTM and Push Reporting technology, shortage reporting, employee partnerships, and Law Enforcement partnerships to identify and resolve high impact internal and external theft.
• Use verbal and physical de-escalation techniques during external apprehensions.
• Actively focus on personal development

• Effectively communicate real time shortage opportunities to employees, store leadership and surrounding stores.
• Utilize SIS, FTM and Push Reporting technology, shortage reporting, employee partnerships, and Law Enforcement partnerships to identify and resolve high impact internal and external theft.
• Use verbal and physical de-escalation techniques during external apprehensions.
• Lead internal and external interviews.
• Lead Shortage Reduction Meetings with Executive Leadership to create action plans to reduce key shortage opportunities.
• Actively focus on personal development

ETL-HR:

• Directed hiring and onboarding programs for new team members and completion of position training materials
• Coordinated and worked with store leaders on performance evaluations, leadership practices, dispute resolution and team member accountability.
• Maintained store level succession planning
• Manage payroll for financial accountability.
• Provided updates on HR policy changes to team members to satisfy compliance and state laws.

ETL-AP:

• Controlled reduction of loss inventory by protecting company assets.
• Audited direct reports case file accuracy for internal, external theft.
• Mitigated risk and oversaw internal and external shoplifter apprehension and detention.
• Built cross-functional relationships with business partners to reduce losses.
• Collaborated with law enforcement in investigating and solving theft and fraud cases.