Brad Xanos
Pekin,IL
Summary
Business-minded professional tackling any job task with gusto and precision. Determined sales professional delivering exceptional service and responding to questions and inquiries quickly. Demonstrates positive attitude and readiness to adapt to different situations. Upbeat, customer-focused Sales Associate with 35 years of experience in retail environments. Flexible and approachable, with strong organizational, and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge.
Overview
34
34
years of professional experience
Work History
Business Owner and Flooring Specialist
Tazewell Floor Coverings
IL
09.2006 - Current
- Oversee the operation and performance of the sales floor
- Ensure accurate selection of customer orders by reviewing all sales orders entered by the sales team
- Accepted and processed orders, scheduled flooring installations, and resolved customer service issues
- Catered to a variety of customers – such as builders – and homeowners looking for flooring
- Provided guidance and training to the sales team and warehouse employees.
Assistant Store Manager
Carpet Weavers
Peoria, IL
06.2000 - 09.2006
- Managed employees, operations, and inventory control
- Ensured accurate selection of customer orders by reviewing all sales orders entered by salesperson
- Managed calls and challenges from the field, including issues that arise during the installation process
- Assisted customers and sales team with flooring, explaining features and benefits of various types of flooring
- Prospecting for new business and installers in order to facilitate the growth of the Flooring Department
- Managed accurate inventory levels on flooring products
Flooring and Paint Sales Associate
Steger’s Furniture
Pekin, IL
01.1990 - 06.2000
- Coordinated and oversaw the daily operations of the flooring and paint department
- Responsible for selling flooring and paint products by identifying leads, educating prospects on products, and providing excellent customer service.
Education
High School Diploma -
Pekin Community High School
Pekin, IL05-1988
Skills
- Sales oversight
- Employee Training
- Project Management
- Customer Service
- Staff Management
- Professional Networking
- Issue Resolution
- Negotiation and Persuasion
- Sales Development
References
References available upon request.
Timeline
Business Owner and Flooring Specialist
Tazewell Floor Coverings
09.2006 - Current
Assistant Store Manager
Carpet Weavers
06.2000 - 09.2006
Flooring and Paint Sales Associate
Steger’s Furniture
01.1990 - 06.2000
High School Diploma -
Pekin Community High School
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