Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Kellie Brown

Princeton,IL

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills.

Overview

31
31
years of professional experience

Work History

Office Assistant

Wilmar Pump & Supply
09.2021 - Current
  • Completed clerical tasks such as filing, copying, and distributing mail.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Ordered office supplies and kept office stocked with needed resources to operate smoothly.
  • Increased customer satisfaction by providing professional and courteous front desk support.

Receptionist

Princeton Animal Care Clinic
07.2018 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Handled cash transactions and maintained sales and payments records accurately.

Office Manager

Lutes Well Drilling
10.2013 - 11.2022
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Developed and maintained successful relationships with vendors, suppliers and contractors.
  • Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
  • Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.

Teller/Receptionist

Citizen's First National Bank
01.2006 - 09.2013
  • Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
  • Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
  • Contributed to a positive work environment by demonstrating professionalism, courteousness, and a strong work ethic.
  • Assisted customers with account inquiries, resolving issues promptly and professionally.

Lead Teacher, Toddler Room

Bureau County Day Care Center
10.1993 - 06.2001
  • Developed strong relationships with families, fostering trust and creating a welcoming atmosphere within the classroom.
  • Conducted regular parent-teacher conferences to discuss each child''s progress and address concerns or suggestions.
  • Improved fine motor skills among toddlers by designing engaging arts and crafts projects.
  • Achieved high levels of parental satisfaction through open communication and timely updates on their child''s growth and development.
  • Participated in ongoing professional development opportunities to stay current on best practices in early childhood education.

Education

Associate Degree in Elementary Education -

Western Illinois University
Macomb, IL

Skills

  • Customer Service
  • Positive Attitude
  • Time Management
  • Data Entry
  • Dedicated Team Player
  • Quickbooks
  • Payroll Processing
  • Professional and mature

References


Jet Hall- Retired CEO of Lutes Well Drilling. 815-866-4244


Jane Robbins- Office Manager Animal Care Clinic  815-303-6619


Mark Larson- Office Manager Wilmar Pump and Supply. 630-688-5380

Timeline

Office Assistant

Wilmar Pump & Supply
09.2021 - Current

Receptionist

Princeton Animal Care Clinic
07.2018 - Current

Office Manager

Lutes Well Drilling
10.2013 - 11.2022

Teller/Receptionist

Citizen's First National Bank
01.2006 - 09.2013

Lead Teacher, Toddler Room

Bureau County Day Care Center
10.1993 - 06.2001

Associate Degree in Elementary Education -

Western Illinois University

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