Kellie Bruns
Caldwell
Summary
Case Management Specialist with a proven track record at Conquest Healthcare, adept at client advocacy and regulatory compliance. Successfully reduced hospital readmissions through proactive patient monitoring and personalized care. Skilled in EMR management and fostering effective communication among interdisciplinary teams to enhance patient satisfaction and streamline discharge processes.
I have created a strong relationship with case managers over many insurance companies and have built trust with them over all of our facilities.
Overview
14
14
years of professional experience
Work History
Case Management Specialist
Conquest Healthcare
05.2024 - Current
- Managed a caseload of diverse clients, successfully addressing their unique needs while maintaining high standards of service delivery.
- Maintained accurate records and documentation, ensuring compliance with regulatory requirements and facilitating seamless audits.
- Facilitated timely transitions between care settings by coordinating with healthcare providers, families, and insurance companies
- Working directly with insurance case managers to ensure patients needs are met
Vocational Nurse Case Manager
Remarkable Healthcare
07.2011 - 05.2024
- Streamlined communication between interdisciplinary teams for better coordination of patient care.
- Managed complex caseloads efficiently while maintaining high-quality patient care standards.
- Facilitated timely discharges through efficient coordination of home health services and medical equipment needs.
- Participated in interdisciplinary team meetings for effective collaboration in providing well-rounded patient care.
- Direct communication with insurance case managers to ensure patients needs are met on a skilled level of care
- Reduced hospital readmissions by closely monitoring patients and promptly addressing potential issues.
- Enhanced patient satisfaction with personalized case management, addressing individual needs and concerns.
- Reviewed patient history to verify conditions and current medications.
- Evaluated patient histories, complaints, and current symptoms.
Education
Licensed Vocational Nurse
South Plains College
Levelland, TX08-2007
Skills
- Client advocacy
- Regulatory compliance
- Data collection
- Ethical practice
- Discharge documentation
- Patient communication
Timeline
Case Management Specialist
Conquest Healthcare
05.2024 - Current
Vocational Nurse Case Manager
Remarkable Healthcare
07.2011 - 05.2024
Licensed Vocational Nurse
South Plains College
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