Kellie Canini

• Conducted in-depth analysis of actual financial results against budget, providing detailed variance reports to functional groups

• Consulted with small business clients to assess needs and propose personalized banking solutions

• Led teams to increase business portfolios, contributing to the growth of bottom-line profitability

• Collaborated with cross-functional teams to define features and develop powerful, user-friendly

products and customer-facing workflow tools

• Coordinated the approval or rejection of lines of credit, commercial, real estate, and personal

loans

• Conducted internal audits of retail banking processes to ensure compliance and efficiency

• Devised strategies to enhance deposit growth, loan portfolios, and fee income

• Conducted consistent performance evaluations for team members, utilizing verbal, written, and ongoing review initiatives

• Proposed alterations to products or services aimed at enhancing customer benefits

• Efficiently addressed and resolved customer complaints in a timely manner

• Collaborated successfully with a diverse team to achieve goals and address product and service-related issues

• Engaged in consultations with small business clients to identify requirements, assess means, and present tailored banking solutions

• Mentored junior staff members, offering guidance on banking practices and procedures

• Identified and cultivated new customer relationships within the retail banking sector

• Collaborated with a bank team to assist clients in achieving their financial goals and needs.