Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kellie Coldren

Sanford,NC

Summary

Talented professional considered knowledgeable leader and dedicated problem solver. Brings 2 years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements. Outgoing office manager with experience overseeing multiple tasks and managing employees successfully. Hardworking professional committed to providing outstanding customer service and assistance. Organized simultaneous office functions and direct administrative personnel to meet needs of professionals. Performance-oriented and driven with in-depth understanding of budgets, payroll and office organization needs. Skillfully coordinate resources and administrative support to keep operations smooth and boost team productivity. Motivated server with engaging personality and flexible approach. Prepared to bring abilities developed over 10 year career to new results-driven team. Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards. Proactive server with experience working both FOH and BOH. Focused and hardworking team member knowledgeable in food safety and sanitation guidelines. Commended for having perfect attendance record and delivering exceptional customer service. Communicative server dedicated to providing elevated service and providing unforgettable guest experiences. Creative floor leader offering experience providing service to large numbers of dinner guests at popular, fast-casual restaurants. Detailed organizer of service operations with versatility in stressful circumstances.

Overview

7
7
years of professional experience
3
3
years of post-secondary education

Work History

Business Office Manager

Coldren Transport LLC
Sanford, N.C.
11.2019 - Current
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Communicated corporate objectives across divisions through regular correspondence and scheduled status updates.
  • Aggregated and analyzed data related to administrative costs to prepare budgets for corporate-level management.
  • Maximized cash flow through optimal billing and collection processes.

Server

Texas Roadhouse Restaurant
Wyomissing, P.A.
02.2013 - 04.2018
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
  • Cultivated warm relationships with regular customers.
  • Checked identification for minimum age for sale of alcoholic beverages.
  • Noted special patron requests and followed up with kitchen to confirm delivery.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Increased sales significantly by upselling higher-end products to customers.

Education

High School Diploma -

Schuylkill Valley High School
Leesport, PA
08.2004 - 07.2007

Skills

Documentation and control

Payroll and budgeting

Relationship building

Workflow planning

Account Reconciliation

Database administration

Bookkeeping

Scheduling

Time Management

Critical Thinking

Problem-Solving

Timeline

Business Office Manager

Coldren Transport LLC
11.2019 - Current

Server

Texas Roadhouse Restaurant
02.2013 - 04.2018

High School Diploma -

Schuylkill Valley High School
08.2004 - 07.2007
Kellie Coldren