Kellie Cronic
Commerce,GA
Summary
Detail-oriented professional with extensive experience managing complex cases, maintaining accurate documentation, and communicating with diverse stakeholders. Proven ability to analyze information, follow structured procedures, meet deadlines, and resolve issues efficiently. Brings strong customer service skills, confidentiality awareness, and adaptability well suited for an Insurance Claim Specialist role.
Overview
25
25
years of professional experience
Work History
Business Owner
Business Owner
Commerce, GA
09.2019 - Current
- Maintained accurate customer records, documentation, and transaction histories
- Analyzed trends and customer needs to support informed operational decisions
- Responded to customer inquiries professionally and resolved issues efficiently
- Ensured confidentiality, accuracy, and consistency across all communications and records
Early Intervention Specialist
Banks County School System
Commerce, GA
07.2012 - 06.2013
- Managed individual caseloads requiring detailed documentation and progress tracking
- Collected, reviewed, and analyzed data to evaluate outcomes and determine next steps
- Prepared written reports and communicated findings to parents, teachers, and administrators
- Followed established procedures, timelines, and compliance requirements
- Coordinated with multidisciplinary teams to support effective case resolution
First Grade Teacher
Banks County Primary School
Homer, GA
07.2007 - 07.2011
- Maintained accurate records related to progress, behavior, and outcomes
- Communicated regularly with parents and administrators regarding status and concerns
- Applied consistent procedures to assess needs and adjust strategies
- Managed multiple priorities while meeting deadlines and performance expectations
Early Intervention Specialist
Banks County School System
Homer, GA
01.2004 - 08.2006
- Reviewed documentation and data to assess effectiveness of intervention strategies
- Adjusted plans based on findings and documented results
- Ensured adherence to district guidelines and reporting standards
- Communicated clearly and professionally with all stakeholders
First Grade Teacher
Banks County School System
Homer, GA
07.2001 - 08.2002
- Supported recordkeeping, reporting, and follow-up documentation
- Maintained organized files and confidential records
- Provided clear status updates to parents and administrators
Education
Master of Arts - Education
Walden University
Bachelor of Science - Education
Piedmont University
Skills
- Claims Documentation & Review
- Case Management
- Policy & Procedure Compliance
- Investigation & Analysis
- Customer Communication
- Time Management & Prioritization
- Confidential Recordkeeping
- Attention to Detail
Timeline
Business Owner
Business Owner
09.2019 - Current
Early Intervention Specialist
Banks County School System
07.2012 - 06.2013
First Grade Teacher
Banks County Primary School
07.2007 - 07.2011
Early Intervention Specialist
Banks County School System
01.2004 - 08.2006
First Grade Teacher
Banks County School System
07.2001 - 08.2002
Master of Arts - Education
Walden University
Bachelor of Science - Education
Piedmont University