Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Martha Ledesma Alanis

Oakdale,CA

Summary

Knowledgeable bilingual retail team member skilled at multitasking to meet store and customer needs. Experienced in organizing and restocking shelves, locating items, and processing payments. Results-driven and responsive to handling different requirements.

Overview

13
13
years of professional experience

Work History

Clerk

Circle K Express Mart
Oakdale, CA
02.2011 - Current
  • Greeted customers and answered questions about products or services.
  • Greeted and assisted customers in both English and Spanish languages
  • Stocked shelves with merchandise according to store layout guidelines.
  • Maintained cleanliness of the store, including sweeping, mopping, dusting, and organizing shelves.
  • Managed daily opening and closing procedures, such as counting the contents of the cash register drawer at the start and end of the shift.
  • Processed efficient and accurate cash, debit, and credit card payments using the Point-of-Sale system.

Manager

Payless Shoe Store
Oakdale
2004 - 2006
  • Developed and implemented strategies to increase customer satisfaction and loyalty.
  • Coached, mentored and trained team members in order to improve their job performance.
  • Maintained up-to-date records of employee attendance, payroll information, vacation requests.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.

Assistant Store Manager

Payless Shoe Store
Oakdale
2002 - 2004
  • Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
  • Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.

Education

High School Diploma -

Turlock High School
Turlock, CA
05-2001

Skills

  • Cash Management
  • Quality Control
  • Customer Satisfaction
  • Spanish speaking

Languages

Spanish
Native/ Bilingual
English
Native/ Bilingual

References

References available upon request.

Timeline

Clerk

Circle K Express Mart
02.2011 - Current

Manager

Payless Shoe Store
2004 - 2006

Assistant Store Manager

Payless Shoe Store
2002 - 2004

High School Diploma -

Turlock High School

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Martha Ledesma Alanis