Kellie McKenna
Summary
Dynamic bartender with a proven track record at Hyatt Lost Pines, excelling in high-pressure environments. Renowned for strong multitasking abilities and exceptional customer service, I consistently enhanced client satisfaction and loyalty. A reliable team player, I effectively managed bar operations, crafting high-quality cocktails while ensuring seamless event execution.
Experienced with creating unique and appealing cocktails tailored to customer preferences. Utilizes efficient workflow management to maintain smooth operations during peak hours. Knowledge of inventory control and managing supplies to ensure well-stocked bar.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Bartender
Continental Club
07.2018 - Current
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Bartender
CBoys Heart & Soul
07.2018 - 09.2021
- Set up bar prior to opening, mix and serve drinks in a time
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Banquet Bartender
Hyatt Lost Pines
01.2019 - 03.2020
- Prepared for events by setting up bar, stocking supplies, and arranging tables.
- Contributed to successful events by setting up mobile bars in various locations according to event specifications.
- Collaborated with banquet staff to ensure seamless event execution, resulting in increased client satisfaction and repeat business.
Bartender
Giddy Ups
01.2016 - 12.2018
- Kept bar presentable and well-stocked to meet customer needs.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
Education
BBA - General Business
Sam Houston State University
Huntsville, TXSkills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
Certification
TABC
Food handlers
Timeline
Banquet Bartender
Hyatt Lost Pines
01.2019 - 03.2020
Bartender
Continental Club
07.2018 - Current
Bartender
CBoys Heart & Soul
07.2018 - 09.2021
Bartender
Giddy Ups
01.2016 - 12.2018
BBA - General Business
Sam Houston State University
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