Kellie Muscarello
Baytown,TX
Summary
Well-qualified financial systems leader offering demonstrated skill and success in managing internal accounting processes, improving controls and strengthening systems for optimal performance. Gifted in building and leading solid teams to handle high-volume operations with consistency, accuracy and full compliance with regulatory requirements.
Overview
15
15
years of professional experience
Work History
Service Warranty Administrator
Baytown Nissan
06.2023 - 05.2024
- Processed repair orders with Nissan warranty work done
- Developed strong relationships with manufacturer representatives, facilitating smoother communication and faster claim approvals.
- Invoiced warranty claims in Reynolds DMS
- Stayed up-to-date on changes in manufacturer warranties and communicated updates to service department staff as necessary.
- Maintained a high level of accuracy in claim submissions, resulting in minimal rejections due to incorrect information or incomplete documentation.
- Reviewed warranty repair orders for proper completion, accuracy and legibility to reduce processing delays.
Accounting
Baytown Nissan
10.2014 - 04.2023
- Utilized Webdealer and Titlesdesk for titling and issuing license plates and registration stickers on all sales deals (new and used)
- Managed high-volume workload while maintaining strict attention to detail in verifying ownership documents and registration forms.
- Prepared tax and title documents to submit legal transfer work to DMV.
- Checked all deals for compliance paperwork
- Processed all paperwork and titles for wholesale transactions
- Responsible for Retail reporting of new car sales to Nissan
- Processed trade in payoffs for all deals
- Decreased error rates through meticulous attention to detail when preparing loan documents for finalization.
- Kept up with schedules to keep the workflow current
- Ordered all supplies for dealership
- Kept all office printers in working order
- Sent all dealership correspondence via Fedex.
- Streamlined accounting processes by implementing efficient organization and filing systems.
- Performed data entry and other administrative tasks to keep records and files organized and accurate.
- Participated with management to standardize workflows and improve processes.
Production Uploader
Stratos Legal
12.2013 - 10.2014
- In charge of uploading legal records to MetaRecords8 system
- Used production style scanners and printers to scan in documents
- Used Adobe acrobat to make changes and prepare files to be uploaded for clients.
- Assisted other team members in navigating large loads.
Program Independent Contractor/Site Lead
Be A Champion Incorporated
02.2013 - 08.2013
- Responsible for overseeing professionalism of staff as lead of program
- Ran a food service program that provided meals to at risk students
- Assisted a summer enrichment program as a mentor
- Taught special projects classes to high school students
- Aided school staff when needed
- Tutored third grade students.
AVID – head college tutor
Ross S. Sterling
09.2011 - 01.2013
- Built trusting relationships with students to serve as mentor
- Led classroom based on AVID strategies when teachers were out
- Developed spreadsheets to track academic progress of students
- Oversaw a team of student tutors
- Clerical duties.
AVID – College tutor
Robert E. Lee
08.2009 - 09.2011
- Trusting mentor to students
- Assisted in developing forms and strategies for students
- Clerical duties
- Ran AVID based tutorials.
Education
Sociology (BS) -
University of Houston Clear Lake
12.2012
Associates of Social Science -
Lee College
05.2009
Magna Cum Laude -
Robert E. Lee High School
05.2007
Skills
- Texas Notary Public
- Proficient in all Microsoft computer applications
- Strong analytical and organizational skills
- Gains trust and relationships with people effortlessly
- Upstanding communication skills
- Able to handle any level of stress
- Efficient at time management when giving multiple duties
- Able to balance multiple jobs effectively
Timeline
Service Warranty Administrator
Baytown Nissan
06.2023 - 05.2024
Accounting
Baytown Nissan
10.2014 - 04.2023
Production Uploader
Stratos Legal
12.2013 - 10.2014
Program Independent Contractor/Site Lead
Be A Champion Incorporated
02.2013 - 08.2013
AVID – head college tutor
Ross S. Sterling
09.2011 - 01.2013
AVID – College tutor
Robert E. Lee
08.2009 - 09.2011
Sociology (BS) -
University of Houston Clear Lake
Associates of Social Science -
Lee College
Magna Cum Laude -
Robert E. Lee High School
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