Summary
Overview
Work History
Education
Skills
References
Timeline

Kellie Petersen

Peoria,AZ

Summary

Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. As well as Experienced Tutor confident in helping students excel through individual and small group instruction. Focused on improving student academic performance and test readiness. Knowledgeable about district, state and federal curriculum requirements.

Overview

3
3
years of professional experience

Work History

PSR - Patient Service Representative

Saint Alphonus Health System
Boise, ID
07.2023 - 01.2024
  • Efficiently managed patient check-ins for appointments
  • Coordinated patient schedules and physician availability through phone communication
  • Maintained the confidentiality of sensitive data in accordance with HIPAA guidelines.
  • Scanned completed forms, identification and insurance cards, maintaining patient documents folder.
  • Answered patient questions and fielded complaints to resolve issues.

Medication Technican

Arbor village at Hillcrest
Boise, ID
09.2022 - 07.2023
  • Prepared proper dosages and distributed medication to residents
  • Managed coordination of medication changes, refills, and deliveries with healthcare providers and pharmacies.
  • Provided care and support for facility residents.
  • Assisted residents in completing daily tasks and provided necessary support when they faced difficulties.
  • Assisted with transferring residents in and out of wheelchairs and adaptive equipment.
  • Safely and accurately prepared all medications and sterilized products by using proper techniques, calculations and standards of precautions.

Student Tutor

Weiser School District
Weiser, ID
09.2020 - 04.2022
  • Implemented effective strategies to enhance students' self-sufficiency, leading to improved study skills and learning outcomes.
  • Supervised and motivated students in instructional activities utilizing equipment and supplemental materials.
  • Facilitated the discovery of useful study methods for students, resulting in improved academic performance.
  • Devised strategies for reinforcing material and skills based on individual needs and abilities.
  • Encouraged active participation among all students during tutoring sessions.

Education

High School Diploma -

Weiser High School, Weiser, ID
05-2022

Skills

  • Recording histories
  • Appointment Scheduling
  • Appointment confirmation
  • Scheduling appointments
  • Payment Collection
  • English Fluency
  • Sterilization procedures
  • HIPAA Compliance
  • Customer Service
  • Medicaid
  • Homework Assistance
  • Reading Comprehension
  • Punctual
  • Problem-solving skills
  • Microsoft Office
  • Goal-Oriented
  • Attention to Detail
  • Email and Telephone Etiquette

References

References available upon request.

Timeline

PSR - Patient Service Representative - Saint Alphonus Health System
07.2023 - 01.2024
Medication Technican - Arbor village at Hillcrest
09.2022 - 07.2023
Student Tutor - Weiser School District
09.2020 - 04.2022
Weiser High School - High School Diploma,

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Kellie Petersen