Kellie Saylor
Pueblo
Summary
Detail-oriented Insurance Claims Adjuster specializing in claims assessment and policy review. Effective communicator with critical thinking abilities that drive timely and equitable resolution of claims. Recognized for consistently achieving high levels of client satisfaction and operational excellence.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Insurance Claims Adjuster
All Cat Claims Service
Pueblo
12.2023 - Current
- Reviewed and evaluated insurance claims for coverage, accuracy, completeness and compliance with company standards.
- Ensured that all claims were settled promptly and equitably according to established procedures.
- Performed quality assurance reviews on completed work product prior to submission for review.
- Analyzed policy language to determine applicable coverage and benefit levels.
- Maintained accurate records of all claim activities in accordance with company guidelines.
- Interpreted insurance policy language to apply appropriate coverage.
- Documented findings and maintained detailed case files in company systems.
Insurance Claims Adjuster
Alacrity Claims Service
Pueblo
03.2022 - 12.2023
- Analyzed policy coverage to determine claim eligibility and settlement amounts.
- Communicated with policyholders to explain claim processes and status updates.
- Reviewed and evaluated insurance claims for coverage, accuracy, completeness and compliance with company standards.
- Investigated the circumstances of insurance claims to determine liability.
- Ensured that all claims were settled promptly and equitably according to established procedures.
- Participated in continuing education programs related to industry best practices.
Claims Adjuster Assistant
Wardlaw Claims Service
Pueblo
07.2017 - 03.2022
- Managed scheduling of inspections in collaboration with homeowners, contractors, and the adjuster.
- Administered documentation and photo report processes for the team.
- Generated reports outlining inspection discoveries.
- Engaged in continuing education to enhance understanding of claims processes and procedures.
- Developed proficiency in damage recognition through hands-on field experience.
- Gained proficiency in comprehending policy language and coverage.
Education
Licensed Insurance Claims Adjuster - Property & Casualty + Ethics
At Your Pace Online
Orlando, FL02-2025
Licensed Insurance Claims Adjuster - Property & Casualty
Texas Adjuster Licensing Course
12-2021
Skills
- Claims processing and policy analysis
- Customer communication and quality assurance
- Investigative techniques and case documentation
Affiliations
- Gardening
- Cooking
- Crafts
Certification
- Licensed Adjuster for Texas
- Licensed Adjuster for New Mexico
Timeline
Insurance Claims Adjuster
All Cat Claims Service
12.2023 - Current
Insurance Claims Adjuster
Alacrity Claims Service
03.2022 - 12.2023
Claims Adjuster Assistant
Wardlaw Claims Service
07.2017 - 03.2022
Licensed Insurance Claims Adjuster - Property & Casualty + Ethics
At Your Pace Online
Licensed Insurance Claims Adjuster - Property & Casualty
Texas Adjuster Licensing Course