KellieAnne Miele
Washington,DC
Summary
Motivated and detail-oriented professional with 18+ years of client-facing experience, strong analytical ability, and exceptional communication skills. Skilled in administrative operations, data research, and event organization. Dependable and organized individual with the ability to work both independently and as a team player.
Overview
22
22
years of professional experience
Work History
Senior Sales Associate
06.2017
Assistant Store Manager
Georgetown Running Company
Washington, DC
01.2020 - Current
- Provide one-on-one customer service, including gait analyses
- Support store manager in creating partnerships with local doctors, [itness studios, and gyms
- Assist with employee scheduling and the compilation of sales reports
- Manage sales team and managerial operations in absence of store manager
R&D Specialist
Potomac Health Solutions, Inc
Reston, VA
05.2017 - 09.2019
- Responsible for testing each version of PRsue software
- Support research and development relating to PRsue software
- Continue developing the company testing protocol document
- Support marketing activities through social media and digital marketing
- Contribute to weekly team calls
customer service
- 01.2019
- Provide one-on-one, , including gait analyses
- Perform opening and closing procedures
- Assist in organizing customer events and fun runs
Intern
01.2017 - 05.2017
- Responsible for testing each version of PRsue software
- Contribute to weekly team calls
- Create and maintain testing protocol document
Sales Associate
09.2015 - 05.2017
- Provide one-on-one customer service
- Perform gait analysis to [it customer in proper footwear
- Merchandise and restock all products
District Manager Assistant
Barnes & Noble
Paramus, NJ
08.2011 - 02.2015
- Established and maintained an of[ice [iling system, ordered supplies, and handled mail
- Collected [inancial data and created spreadsheets to track progress of company initiatives
- Managed all travel and expenses for the District Manager through Concur Expense Solutions
- Served as contact for store management teams in 13-26 retail locations to facilitate communication throughout district and as a liaison to the corporate of[ice
- Fielded customer and employee calls; communicated issues to District Manager for timely resolution
- Coordinated district meetings and oversaw catering and meeting space details
Teacher Aide
Glen Ridge Board of Education
Glen Ridge, NJ
06.2004 - 08.2011
- Assisted teacher in an extended school year program for disabled preschool children
- Tended to children’s daily needs and fostered positive social interaction
- Supervised snack time, including awareness of food allergies - trained to administer epipen if needed
- Prepared projects and decorated the classroom to uphold an organized and welcoming learning envi- ronment for every student
customer service
Children’s Lead
Clifton, NJ
09.2009 - 07.2011
- Handled the, , merchandising, maintenance, and communication relating to Chil- dren’s Department
- Solicited customer participation in the company’s annual summer reading and holiday book drive programs
- Conducted biannual presentation for Montclair State University’s education course on Children’s Lit- erature
Bookseller
Princeton, NJ
10.2006 - 08.2009
- Determined customer needs and located appropriate product for a successful shopping experience
- Recovered and maintained displays to provide a comfortable and organized shopping environment
- Cashiering duties, including promotion of the company’s Membership program
Education
Master of Science - Health Promotion Management
American University
Washington, DC05.2017
Bachelor of Arts - English
The College of New Jersey
Ewing, NJ05.2009
Skills
- Staff Training
- Developing Partnerships
- Corporate Compliance
- Computer Proficiency and Microsoft Office
Timeline
Assistant Store Manager
Georgetown Running Company
01.2020 - Current
Senior Sales Associate
06.2017
R&D Specialist
Potomac Health Solutions, Inc
05.2017 - 09.2019
Intern
01.2017 - 05.2017
Sales Associate
09.2015 - 05.2017
District Manager Assistant
Barnes & Noble
08.2011 - 02.2015
customer service
Children’s Lead
09.2009 - 07.2011
Bookseller
10.2006 - 08.2009
Teacher Aide
Glen Ridge Board of Education
06.2004 - 08.2011
customer service
- 01.2019
Master of Science - Health Promotion Management
American University
Bachelor of Arts - English
The College of New Jersey