Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

KELLY A. ASHBY

St. Petersburg

Summary

Experienced administrative professional prepared for this role, equipped with strong organizational and communication skills. Consistently supports team collaboration and adapts to changing needs, ensuring smooth office operations. Proficient in appointment scheduling, patient management, and handling confidential information with integrity. Reliable and results-driven, focused on enhancing patient experience and office efficiency.

Overview

2026
2026
years of professional experience
1
1
Certification

Work History

Executive Assistant

Scotty Jaymes Insurance LLC
2024 - Current
  • Assisted agents in preparing insurance quotes and policy documents for clients.
  • Coordinated scheduling of appointments between agents and clients for consultations.
  • Developed strong relationships with clients through consistent follow-ups, ensuring a high retention rate.
  • Handled sensitive client information with discretion while maintaining strict confidentiality standards according to company guidelines


Office Manager

Dr. Mauro V. DiBenedetto DMD PC
01.2014 - 2024
  • Managed daily office operations, ensuring seamless workflow and communication among staff.
  • PRP Phlebotomy- Vampire Facials & Botox procedures
  • Coordinated patient scheduling and appointment confirmations to optimize clinic efficiency
  • Collaborating with the Business Manager and overseeing the Office Assistant, Hygienists, and Dental Assistants
  • Calculating, collecting, and recording patients' monetary responsibilities for all procedures and explaining cost breakdown
  • Speaking with a variety of insurance companies to ensure the best outcome for all parties
  • Answering any and all of our patient's questions or concerns regarding necessary procedures
  • Filling in as a dental assistant as needed
  • Digital and physical filing of patients charts
  • Maintaining and following all HIPAA policies and procedures

Office Manager

TLA Irrigation and Landscaping
01.2008 - 01.2014
  • Overseeing daily operations:
  • Answering phones, scheduling appointments, scheduling jobs (new and repairs)
  • Setting up and maintaining QuickBooks
  • Maintaining payroll
  • Managed both accounts payable and receivable

Dental Assistant

Dr. Mauro V. DiBenedetto DMD PC
01.2005 - 01.2011
  • Assisting the Dentist with all simple and complicated dental procedures
  • Preparing operatory rooms and instruments for composite fillings, root canals, file measurements, gutta-percha heating, extractions, incisions and drainage, bone grafting, and implant placements. As well as charting existing and new treatment plans in patients' files
  • Assisting the Periodontist
  • Setting up operatory rooms for surgery, scaling and root planning assisting, and charting notes in patients' files.
  • Taking full mouth series, periapical, and hands-free digital X-rays through Easy Dental
  • Interacting with patients
  • Soothing, explaining procedures, politely sharing oral hygiene instructions, explaining follow-up care and post-operative instructions.
  • Writing lab scripts and taking impressions
  • Preforming general front desk work
  • Answering phones, creating appointments, making calls for emergency referrals, and ordering supplies as needed.

Office Manager

Triple Crown Sports
01.2003 - 01.2005
  • Manging phone calls, Scheduling baseball teams for tournaments, and filing. Helping coordinate out-of-state baseball tournaments. Working in sales, selling coaches on baseball tournaments, and working on Accounts Receivable.

Education

High School Diploma -

Bayport-Blue Point High School

Certified Phlebotomy Technician -

Eastern Suffolk Boces
01.2023

Skills

  • Executive support
  • Administrative support
  • Office management
  • Strong problem solver
  • Schedule & calendar planning
  • Information confidentiality
  • Customer Service-oriented
  • CRM: Monday and VOIP systems
  • Easy Dental, Dentrix & Tiger View
  • Quickbooks
  • Reliable and responsible
  • Organization and prioritizing tasks

Certification

Certified Phlebotomy Technician- 2023

Timeline

Office Manager

Dr. Mauro V. DiBenedetto DMD PC
01.2014 - 2024

Office Manager

TLA Irrigation and Landscaping
01.2008 - 01.2014

Dental Assistant

Dr. Mauro V. DiBenedetto DMD PC
01.2005 - 01.2011

Office Manager

Triple Crown Sports
01.2003 - 01.2005

Executive Assistant

Scotty Jaymes Insurance LLC
2024 - Current

High School Diploma -

Bayport-Blue Point High School

Certified Phlebotomy Technician -

Eastern Suffolk Boces

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