Kelly Alonso
San Jose,CA
Summary
Adaptable professional with strong problem-solving abilities and a focus on customer satisfaction. Experienced in training new staff while ensuring efficient team collaboration. Ready to contribute expertise in enhancing service quality and driving sales growth.
Overview
5
5
years of professional experience
Work History
Server
L' Gusto Cucina Italiana
Riverbank, California
07.2021 - 01.2026
- Delivered excellent customer service, enhancing guest satisfaction and loyalty.
- Provided exceptional customer service to enhance dining experience.
- Recorded customer orders accurately at the point of sale. from customers accurately and in a timely manner.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
- Resolved customer inquiries and issues promptly, maintaining a positive dining experience.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Coordinated with restaurant staff to streamline operations and improve service efficiency.
- Trained new servers on menu knowledge and service standards.
Education
High School Diploma -
James C Enoch's High School
Modesto, CA05-2025
Some College (No Degree) - Criminology
San Jose State University
San Jose Skills
- Customer service
- Effective communication
- Team collaboration
- Conflict resolution
- Time management
- Sales promotion
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Server
L' Gusto Cucina Italiana
07.2021 - 01.2026
High School Diploma -
James C Enoch's High School
Some College (No Degree) - Criminology
San Jose State University