Kelly Amend
Selbyville,DE
Summary
Dynamic and detail-oriented professional with a strong work ethic, recognized for enhancing customer experiences at Daybreak Cafe. Proven ability to boost sales through upselling and exceptional service. Skilled in supplier relationship management and compliance, with a commitment to integrity and continuous learning in fast-paced environments.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Server
Daybreak Cafe
Selbyville, DE
05.2025 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly in a high volume breakfast and lunch destination
- Exceptional customer service
Oyster Buyer
Self-Contracted to Harbor House
Deal Island, MD
10.2021 - 03.2025
- Improved supplier relationships by establishing regular communication channels, resulting in enhanced product quality and reliability.
- Complied with all Maryland laws and regulations
- Handle large sums of money
- Operate safely throughout inclement weather conditions
Server
Paris
Philadelphia, PA
01.2018 - 02.2020
- Increased sales with upselling techniques and thorough knowledge of menu items and specials.
- Provided exceptional level of service with a attentive detail orientation
- strong knowledge of fine food, wine, and spirits
Education
Delaware Cannabis Industry
Del Tech Community College
Georgetown, DE08-2025
Lane Community College
Eugene, ORSkills
- Strong work ethic
- Detail oriented
- Eager to learn
- Exceptional customer service
- Integrity
Certification
- Delaware Cannabis Certification
- Delaware Marijuana Handler Permit
- OSHA Certification
- ServSafe Certification
- Delaware ABC Alcohol Certification
Timeline
Server
Daybreak Cafe
05.2025 - Current
Oyster Buyer
Self-Contracted to Harbor House
10.2021 - 03.2025
Server
Paris
01.2018 - 02.2020
Delaware Cannabis Industry
Del Tech Community College
Lane Community College