Kelly Anderson
GREEN BAY,WI
Summary
Effective Senior Sales Representative focused on exceeding customer expectations by delivering an exemplary level of service. An engaging personality skilled in cross-selling and closing methods. A high-performing individual knowledgeable in various types of technology.
Overview
24
24
years of professional experience
Work History
Sr. Sales Representative /Customer Service Representative
WESCO Distribution Inc.
09.1999 - Current
- Continually navigated issues and solved complex strategy problems affecting sales growth and business direction.
- Increased customer satisfaction ratings by successfully resolving challenges.
- Overcame various obstacles and closed sales on tough deals using strong negotiation and persuasion skills.
- Maintained routine communication with clients to assess overall satisfaction, resolve complaints, and promote new offerings.
- Identified customer needs by asking appropriate, open-ended questions.
- Developed exceptional interpersonal, speaking and listening skills from talking with both customers and upper management.
- Increased profitability and built sales pipeline by leveraging multiple marketing channels and sales techniques.
- Evaluated costs against expected market price points and set structures to achieve profit targets.
Education
High School Diploma -
Luxemburg-Casco High School
Luxemburg, WI05.1981
No Degree - Accounting
Northeast Technical College
Green Bay, WISkills
- Key Account Generation
- Product and Service Knowledge
- Account Management
- Network Development
- Sales Goals
- Maintaining Customer Database
- New Business Opportunities
- Quote Generation
Timeline
Sr. Sales Representative /Customer Service Representative
WESCO Distribution Inc.
09.1999 - Current
High School Diploma -
Luxemburg-Casco High School
No Degree - Accounting
Northeast Technical College
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