Lisa Carroll
Senior Sales Representative
Shirley,MA
Summary
Performance-oriented Sales Leader offering exceptional record of achievement over 10 year career with GLO Science Professional. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities. Passionate about nurturing and educating my accounts .
Been in dental field for over 40 years as an assistant as well as 17 years as an Office Manager of multiple locations in a large dental group. Performance-oriented Sales Leader offering exceptional record of achievement over 10-year career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities.
Precious Work history available upon request.
Overview
37
37
years of professional experience
Work History
Senior Terrotory Sales Representative
GLO Science Professional
03.2013 - 06.2023
- Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
- Maintained routine communication with clients to assess overall satisfaction, resolve complaints, and promote new offerings.
- Forecasted sales and established processes to achieve sales objectives and related metrics.
- Developed sales strategy
- Used [Software] to maintain company database with essential account and sales information.
- Increased profitability and built sales pipeline by leveraging multiple marketing channels and sales techniques.
- Reached out to prospective leads through cold calling, applying variety of established selling methods.
OFFICE MANAGER/ DENTAL ASSISTANT
GENtLE DENTAL
06.1986 - 05.2023
- Maintained computer and physical filing systems.
- Created, maintained and updated filing systems for paper and electronic documents.
- Updated reports, managed accounts, and generated reports for company database.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Managed office operations while scheduling appointments for department managers.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Coordinated special projects and managed schedules.
- Coached new hires on company processes while managing employees to achieve maximum production.
- Controlled finances to lower costs and keep business operating within budget.
- Reported to senior management on organizational performance and progress toward goals.
Education
Liberal Arts
Suffolk University
Boston, MAAssociate of Applied Science - Dental Assisting
Middlesex Community College - Bedford
Bedford, MA05.1982
Skills
- Key Account Generation
- Scheduling Participants
- Upselling
- Effective Problem-Solving
- Customer Service
- Lead Generation
- Account nurturing
- Skilled Team Training
- Marketing product
Timeline
Senior Terrotory Sales Representative
GLO Science Professional
03.2013 - 06.2023
OFFICE MANAGER/ DENTAL ASSISTANT
GENtLE DENTAL
06.1986 - 05.2023
Liberal Arts
Suffolk University
Associate of Applied Science - Dental Assisting
Middlesex Community College - Bedford
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