Kelly Barrett
7002 Henry Quincy Way ,NC
Summary
Acquired a CCM certification
Advance advanced into an area manager role
Ability to manage a team of nurses
Successfully maintain to nursing positions for over 30 years
Overview
35
35
years of professional experience
1
1
Certification
Work History
Triage nurse
Atrium Health
Charlotte, NC
01.1995 - Current
- Providing triage to patients in an afterhours, work from home setting
- Assessment of symptoms, providing advice or referring to point of care depending upon symptomology and severity of illness.
- Triaging experience including pediatrics, oncology, neurology, OBGYN, cardiology, adult internal medicine and Gastroenterology
- Metrics for first quarter for call volume is 100%
- QA for first quarter is 100%
Regional Manager
Broadspire
Charlotte, NC
01.1994 - Current
- Supervise all aspects of care management for the state of North Carolina and South Carolina
- Direct B2B marketing/sales of 6 product lines
- Responsible for meeting monthly revenue quota, quality assurance and Return on Investment standards
- Providing direct support and direction to case manager nurses
- Communicating with physicians, attorneys, insurance adjusters, and employers
- Maintain excellent customer satisfaction with existing customer base.
- Implement new product development plans to expand revenue potential with existing and potential customers.
- Conduct staff training seminars.
- Interviewing/Hiring decisions for all staff members
- Direct supervision of 7-10 case management nurses in North and South Carolina.
- Member of 2 company committees that develop and integrate company wide policies and procedures.
- Computer proficiencies include all windows applications, Excel, Word, Power Point.
- Received entrepreneur of the year for the years 2009 and 2011
Registered Nurse-Cardiac Progressive Care Unit
Atrium Health
North Carolina
01.1991 - 01.1993
- Total care of patient assignment load
- Interpreting heart rhythms and functioning to correct abnormalities.
- Chief Preceptor for unit
- Orienting new graduates to meet standards for quality patient care.
- QA Director for evaluation unit charting for set standard compliance.
- Working charge nurse position as needed.
- Working with post open-heart surgery, myocardial infarction and post-cardiac catherization patients
- Internship during college at Carolinas Medical Center in the Operating Room, Scrub Nurse I
Education
BSN - Nursing
University of North Carolina at Charlotte
Skills
- Urological nursing
- Trauma nursing
- Gastrointestinal nursing
- Clinical judgment
- Compassionate care
- Patient management
- Patient assessment
- Treatment Planning
- Nursing process
- Telephone triage
- Teamwork
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Reliability
- Excellent communication
- Critical thinking
- Strong clinical judgment
- Organizational skills
- Team collaboration
- Active listening
- Effective communication
- Creative problem solving
Certification
CERTIFIED CASE MANAGER (CCM) May, 1995-Present
Timeline
Triage nurse
Atrium Health
01.1995 - Current
Regional Manager
Broadspire
01.1994 - Current
Registered Nurse-Cardiac Progressive Care Unit
Atrium Health
01.1991 - 01.1993
BSN - Nursing
University of North Carolina at Charlotte