Kelly Bigos
Certified Pharmacy Technician
Summary
Skilled pharmacy technician with a decade of experience and a proven track record in medication preparation, customer interaction, and inventory management. Known for strong collaboration within healthcare teams and adaptability to meet changing needs. Expertise in sterile compounding, prescription processing, and maintaining compliance with safety standards. Reliable, results-driven, and focused on delivering high-quality patient care.
Overview
9
9
years of professional experience
Work History
Pharmacy Technician
VCA Animal Hospital
02.2022 - Current
- Working directly with doctors to assure the medications dosages are appropriate
- Supervised daily pharmacy operations, ensuring compliance with regulatory standards and patient safety protocols.
- Conducted inventory management, optimizing stock levels to prevent shortages and minimize waste.
- Going over medication upon discharge with owners after their pet has had surgery to ensure the pet receives proper aftercare.
- Understanding how drugs affect multiple species.
- Explaining to owners how to properly administer medication to different species of pet.
- Taking in and evaluating new prescription requests from outbound hospitals for mutual patients.
- Complete book keeping on any dispensed controlled medications.
- Maintaining outdates on medications.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Administered medications and vaccinations under veterinary supervision, ensuring adherence to protocols and safety standards.
- Assisted veterinarians in compounding medications tailored to specific patient needs, demonstrating attention to detail and accuracy.
Pharmacy Technician
Community Medical Center
10.2019 - Current
- Compounded and prepared sterile IV medications according to established safety protocols and regulations.
- Maintained accurate records of medication dispensation, adhering to regulatory requirements for auditing purposes.
- Reduced medication errors by diligently verifying prescription information and dosage calculations.
- Processed prescription orders accurately using pharmacy management software, enhancing workflow efficiency and patient satisfaction.
- Phone switchboard operation to make sure all incoming calls are properly received.
- Dispensing medication to a five floor hospital in a timely manner.
- Keeping a balanced stock of medication on all of the floor units through Pyxis.
- Daily operation of Talyst storage system.
- Maintaining outdates on medications in order to prevent medication errors on the floors.
- Receiving, reviewing, and properly restocking new inventory.
- Maintaining and documenting outgoing I.V.'s in the I.V. room.
- Cleaning a laminar flow hood.
- Compounding I.V. medication under a pharmacist’s supervision.
- Daily use of Epic, a computer system that maintains the hospital and patient information.
Pharmacy Technician
CVS Pharmacy
04.2016 - 10.2019
- Ability to both multitask and prioritize assignments depending on the scope of the situation.
- Very adapt customer service skills based on the direct interaction with patients daily.
- Data entry skills by way of typing in incoming scripts.
- Understanding of complex computer systems.
- Delegation and handling of multiple incoming calls regarding both patient questions and doctor's office requests.
- Medical terminology and abbreviations are used daily and is a familiar skill.
- Ability to effectively interact with insurance companies.
- Billing multiple insurances both prescription and medical by many different companies.
- Continually working on a timeframe throughout the day to get prescriptions out on time.
Education
Associate of Science - Business
Ocean County College
Toms River, NJ01-2025
Nursing Aide Program
Ocean County Vocational School
Toms River, NJ06.2015
Skills
- Confidentiality and HIPAA
- Workflow optimization
- Team collaboration
- Problem-solving skills
- Prescription filling
- Supply restocking
- Sterile compounding
- Patient education and counseling
- Troubleshooting malfunctioning equipment
- Ordering and stocking medications
- Quality assurance and control
- Resolving customer issues
Timeline
Pharmacy Technician
VCA Animal Hospital
02.2022 - Current
Pharmacy Technician
Community Medical Center
10.2019 - Current
Pharmacy Technician
CVS Pharmacy
04.2016 - 10.2019
Associate of Science - Business
Ocean County College
Nursing Aide Program
Ocean County Vocational School
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