Kelly Boguski
California,MO
Summary
. Organized and results-oriented Planner excels at seeing big picture and creating plans to achieve business objectives. Adept at leveraging data-driven insights and implementing proactive solutions to deliver cost-effective and timely results. Possesses strong communication, customer service and problem-solving skills.
Overview
13
13
years of professional experience
Work History
Personal Travel Planner
Oceania
03.2022 - Current
- Developed comprehensive knowledge of various cruise lines'' offerings, allowing tailored recommendations based on individual preferences.
- Stayed up-to-date on industry trends, enabling knowledgeable guidance for clients seeking unique cruise experiences.
- Implemented new tools and software programs for enhanced client communication and organization of client data.
- Streamlined booking processes for improved efficiency and increased sales revenue.
- Successfully managed multiple high-priority projects simultaneously while maintaining strict deadlines.
- Organized memorable and exquisite travel itineraries and vacations for high-level clients, celebrities, politicians, and business executives.
- Organized group bookings, managing logistics and coordinating with multiple parties for seamless travel arrangements.
Graphic Designer
Self-Employeed
09.2011 - Current
- Worked with clients to gather and define requirements, establish scopes and managing project milestones.
- Developed creative design for marketing packages, including print materials, brochures, banners and signs.
- Developed collateral such as display, marketing and packaging materials to support product branding strategies.
- Employed design fundamentals when selecting typography, composition, layout and color in design work.
- Designed graphics for websites, logos and promotions for marketing purposes.
- Designed creative digital displays used in on-line advertising for local businesses.
Finance Manager
Westgate
02.2020 - 03.2021
- Offered each customer top-notch, personal service and polite
- Improved customer service and telecommunication skills to build lasting relationships.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Collaborated with internal departments and external partners to finalize sales transactions.
- Developed top-tier negotiating skills and turned customer objections into sales opportunities.
- Reached or exceeded 30% sales quotas and preset personal performance goals.
- Guided sales prospects on resort property tours and followed up with targeted sales presentations.
- Mentored less-experienced coworkers in timeshare industry sales techniques and customer service practices.
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
- Followed up with customers after completed sales to assess satisfaction and resolve any technical or service concerns.
Education
Bachelor of Arts - Graphic Design
Full Sail University
Winter Park, FL6 2017
Associate of Arts - Graphic Design
Full Sail University
Winter Park, FL0 2015
Skills
- Product and service sales
- Guest seating arrangements
- Point of sale knowledge
- Relationship development
- Communications
- Customer service
- Problem resolution
- Organization
- Logo design
- Visual design
- Digital imagery
- Digital design
- Image Manipulation
- Branding Strategies
- Project Management
- Graphic design
- Sales expertise
- Advertising understanding
- Supervision
- Team building
- Scheduling
- Videoconferencing Organization
- Pricing negotiation
- Decision-Making
Timeline
Personal Travel Planner
Oceania
03.2022 - Current
Finance Manager
Westgate
02.2020 - 03.2021
Graphic Designer
Self-Employeed
09.2011 - Current
Bachelor of Arts - Graphic Design
Full Sail University
Associate of Arts - Graphic Design
Full Sail University
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