Kelly Bolch
Ridgeville,SC
Summary
I've I was the store manager for McDonald's for 5 years from 2002 to 2007 I worked in the hotel resort business in Myrtle Beach for a total of 6 years and I've worked in fast food I've worked in meat plants all customer service oriented
Overview
1
1
year of professional experience
Work History
Customer Service Representative
Burbages
11.2023 - Current
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
Ged
Lanier Technical College
Oakwood, GA06.2007
Skills
- Customer Service
- Problem-solving abilities
- Active Listening
- Critical Thinking
Timeline
Customer Service Representative
Burbages
11.2023 - Current
Ged
Lanier Technical College
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