KELLY BOWER
Bloomsburg,PA
Summary
Experience Receptionist/Front Office Manager with excellent knowledge in insurance submissions and exceptional communication skills while employed at Joseph J Yatko D.M.D. Excelled in multitasking and streamlining billing processes, significantly enhancing office efficiency. Demonstrated ability to process payments accurately, leveraging deep knowledge of dental terminology and insurance.
Overview
35
35
years of professional experience
Work History
Receptionist/Front Office Manager
Joseph J Yatko D.M.D.
01.1990 - Current
- Confirmed appointments, communicated with clients, updated all personal information including insurance.
- Handled cash transactions, insurance payments, credit card payments and maintained sales and payments records accurately.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously.
- Processed monthly billing.
- Assisted the staff with duties related to the dental office
Education
No Degree - Dental Assisting/ Office Receptionist
Williamsport Community College
WilliamsportSkills
*Strong communication skills, with answering incoming calls, scheduling appointments
*Greet patients, provide them with necessary paperwork and verify insurance information
*Insurance submission and troubleshooting discrepancies
*Receive and record cash, credit card and insurance payment
*Dental Terminology
*Process monthly billing
Accomplishments
Long time and dedicated employee of Dr Joseph Yatko. Strong with multitasking in a small dental office. Over 34 years of employment led from dental assisting to receptionist/front office manager. Will be leaving this place of employment due to the employers retirement.
Timeline
Receptionist/Front Office Manager
Joseph J Yatko D.M.D.
01.1990 - Current
No Degree - Dental Assisting/ Office Receptionist
Williamsport Community College