Richard Morris
Baltimore,MD
Summary
Dynamic leader with proven expertise in team management and customer engagement, honed at HomeMaid and 1137 Seafood. Excelled in optimizing operations and elevating service standards, achieving high customer satisfaction. Skilled in inventory control and staff training, adept at driving efficiency and fostering a collaborative environment.
Overview
5
5
years of professional experience
Work History
Restaurant Manager
HomeMaid
10.2021 - 12.2023
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
Line Cook
1137 Seafood
03.2019 - 12.2020
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
Education
Diploma -
Perry Hall High School
Baltimore, MDSkills
- Team management
- Inventory control and record keeping
- Customer engagement
- Staff management
Timeline
Restaurant Manager
HomeMaid
10.2021 - 12.2023
Line Cook
1137 Seafood
03.2019 - 12.2020
Diploma -
Perry Hall High School